We performed a comparison between Microsoft Dynamics CRM and Sitecore Digital Marketing System based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management."The solution is versatile and customizable."
"The history of engagement with our customers, including all conversations, has been most valuable when using this solution."
"I like the fact that I can keep track of everything I do in relation to my own job."
"The solution's return on investment is worth it."
"Multifeatured CRM software with good stability and scalability."
"Microsoft Dynamics CRM brings the most value in terms of its ease of implementation."
"It is good for sales and service maintenance. It has various integration tools."
"Right now we're using the financial features, and we haven't tried the inventory. It's useful more on the financial side."
"The platform’s most valuable feature is the ability to create web pages with ease."
"This CRM system needs to be more configurable. Its performance still needs improvement, because its screens hang while querying data. It's also not highly scalable, so scalability also needs improvement."
"The solution could have better dashboards and the Microsoft operating system could be more intuitive."
"The options for customizing Microsoft Dynamics CRM are very limited or highly complex."
"One area for improvement in Microsoft Dynamics CRM is its end user feedback. It's still not that great compared to Salesforce. They also need to improve on the look and feel of the solution, because those are still slightly better on Salesforce."
"Microsoft Dynamics CRM could improve the built-in reports. The ones that are included are pretty generic unless you subscribe to Microsoft BI, which is an extra fee. They should offer the reports without having to purchase a separate subscription for Microsoft BI. However, the reports in Microsoft BI are fantastic."
"The manufacturing module could be improved. I would like to see customization in the next release."
"The solution's interface has room for improvement."
"Technical support could be faster and more responsive."
"In a few scenarios, Sitecore DMS works slowly."
Microsoft Dynamics CRM is ranked 3rd in Marketing Management with 68 reviews while Sitecore Digital Marketing System is ranked 9th in Marketing Management with 1 review. Microsoft Dynamics CRM is rated 7.8, while Sitecore Digital Marketing System is rated 8.0. The top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". On the other hand, the top reviewer of Sitecore Digital Marketing System writes "Helps in creating web pages efficiently and has a simple setup process ". Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com, whereas Sitecore Digital Marketing System is most compared with OpenText TeamSite and Liferay Digital Experience Platform.
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We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
