We performed a comparison between New Relic and VMware Tanzu Observability by Wavefront based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic stands out for its detailed network monitoring features, superior error debugging and correlation with logs, and intuitive user interface. Its pricing model is also more transparent and the setup process is straightforward. Although VMware Tanzu Observability by Wavefront is commended for its easy deployment and integration, its consumption-based billing model can make estimating costs and predicting usage difficult. Furthermore, users have found the initial setup process to be challenging and hope for a more seamless experience.
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The solution is quite stable."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"New features are added often."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"You don't have to go through a list of 500 servers."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support."
"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."
"The most valuable aspects of the solution are its ease of use and its ease of implementation."
"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."
"No issues with stability."
"People are very pleased with the implementation."
"The features I find most valuable is the querying and alerting capabilities."
"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The customization of the start and end time is kind of cool."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The solution only supports the cloud platform and not on-premises."
"The solution must provide better support for Azure Web Apps service."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."
"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."
"In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get."
"The main problem I have is that the license cost is very high."
"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."
"The implementation is a long process that should be improved."
"The documentation and integration with Kubernetes could be improved."
More VMware Aria Operations for Applications Pricing and Cost Advice →
New Relic is ranked 3rd in Cloud Monitoring Software with 152 reviews while VMware Aria Operations for Applications is ranked 28th in Cloud Monitoring Software with 9 reviews. New Relic is rated 8.6, while VMware Aria Operations for Applications is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of VMware Aria Operations for Applications writes "Easy to deploy, worth the money, and helpful for uptime monitoring and performance insights". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas VMware Aria Operations for Applications is most compared with Grafana, Dynatrace, Zabbix, Datadog and Elastic Observability. See our New Relic vs. VMware Aria Operations for Applications report.
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