We performed a comparison between Newgen OmniFlow and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable feature is the flexibility in using it."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The initial setup is pretty straightforward."
"The most valuable feature is the situational layer cake."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The most valuable features are case management and integration services."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"The product helps you to build faster."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"The development teams should be more agile and they need to have more team members."
"I would like to see more automated analytics built into the solution."
"In terms of stability, like every product it has its issues."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"Pega's technical support could be better."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"The solution would benefit from more integration capabilities."
"It needs more integration with other platforms."
"The pricing model needs to be improved. Right now, it's too expensive."
"I would like to see Pega BPM improve the user experience."
Newgen OmniFlow is ranked 30th in Business Process Management (BPM) while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Newgen OmniFlow is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Newgen OmniFlow is most compared with Camunda, IBM BPM, Appian, Nintex Process Platform and Apache Airflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps. See our Newgen OmniFlow vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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