We performed a comparison between Red Hat OpenShift and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of this solution is the great customer service and the ability for our team to get assistance when we need it."
"What I like best about OpenShift is that it can reduce some of the costs of having multiple applications because you can just move them into small container applications. For example, applications don't need to run for twenty days, only to be used up by Monday. Through OpenShift, you can move some of the small applications into any cloud. I also find the design of OpenShift good."
"Security is also an important part of this solution. By default, things are running with limited privileges and securely confined to their own resources. This way, different users and projects can all use the same infrastructure."
"Self-provisioning support saves a lot of time and unnecessary work from the system administrator who can use this time to run and monitor the infrastructure. For the developer, this means less time waiting for the provisioning and excellent flexibility for development, testing, and production. Also, in such systems it is easy for developers to monitor applications even after deployment."
"It's cloud agnostic and the containerization and security features are outstanding."
"The scalability of OpenShift combined with Kubernetes is good. At least from the software standpoint, it becomes quite easy to handle the scalability through configuration. You need to constantly monitor the underlying infrastructure and ensure that it has adequate provisioning. If you have enough infrastructure, then managing the scalability is quite easy which is done through configuration."
"Great integration with Jenkins for constant integration and development. Supports all the major languages and environments - PHP, Java, Node.js, Ruby, etc."
"The most valuable feature is the auto scalers for all microservices. The feature allows us to place request limits and it is much cheaper than AWS."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"We've done a solid job managing past account history, enabling us to quickly review past activities and the contacts we've engaged with. Now, Salesforce has integrated a LinkedIn feature, streamlining the process by eliminating the need to manually input data into LinkedIn separately. This integration adds LinkedIn profiles to customer profiles, enhancing efficiency. They've also introduced a sales console platform."
"The product is pretty responsive."
"Its stability, performance, and usability are most valuable."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"A fully integrated solution that provides a seamless experience."
"The reporting capabilities are pretty user-friendly."
"A great platform to import, manage and save customer data."
"The area for improvement is mostly in support for legacy applications."
"Not a ten because it's not a standard solution and the endpoint protection user has to prepare with documentation or have training from other people. It's not easy to start because it's not like other solutions."
"Documentation and technical support could be improved. The product is good, but when we raise a case with support—say we are having an image issue—the support is not really up to the mark. It is difficult to get support... When we raise a case, their support people will hesitate to get on a call or a screen-sharing session. That is a major drawback when it comes to OpenShift."
"The monitoring part could be better to monitor the performance."
"The whole area around the hybrid cloud could be improved. I would like to deploy a Red Hat OpenShift cluster on-premise and on the cloud, then have Red Hat do the entire hybrid cloud management."
"The platform's documentation could be more comprehensive to cover the full spectrum of user needs. Sometimes, achieving specific goals is challenging due to a lack of detailed guidance."
"The latest 4.0 version of OpenShift disabled a few of the features we previously made use of, although this wasn't a huge deal."
"We need some kind of a multi-cluster management solution from the Red Hat site."
"The initial setup is rather complex."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"The reporting functionality is not very intuitive."
"The interface could be more user-friendly and offer more customization."
"Integration needs improvement."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"Technical support could be a bit faster."
"I think the search needs to be improved so as to allow for a broader keyword search."
Red Hat OpenShift is ranked 4th in PaaS Clouds with 54 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 82 reviews. Red Hat OpenShift is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Red Hat OpenShift writes "Provides us with the flexibility and efficiency of cloud-native stacks while enabling us to meet regulatory constraints". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Red Hat OpenShift is most compared with Amazon AWS, Pivotal Cloud Foundry, Microsoft Azure, Azure Kubernetes Service (AKS) and Dell ECS, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Salesforce Sales Cloud. See our Red Hat OpenShift vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
