We performed a comparison between Pega BPM and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"Pricing is a little on the high side."
"The most valuable feature of Pega BPM is its architecture."
"The product helps you to build faster."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The tool reduces our costs."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time."
"It is a very scalable solution."
"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."
"For the collaboration functions, we use the commenting and quick model functions for process owners who don't have specific knowledge about Process Manager."
"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."
"I use SAP Signavio Process Manager to model processes to the former operating model."
"SAP Signavio Process Manager is very responsive."
"The most valuable feature of SAP Signavio Process Manager is the ability to do business process models."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"The licensing cost is very high."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"There is a scarcity of resources who have worked with this solution before."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"There are a lot of challenges with Process Manager. For example, we wanted to create a process map from an Excel sheet, but Signavio doesn't have that capability. I have raised this issue with Signavio support, but it is one of the bottlenecks we are currently facing."
"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."
"We would like a better way to give users the correct permissions for processes, whether to view or design."
"The reporting is too slow and there is a limit of 250 processes."
"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."
"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."
"The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can."
"The user administration, the user-group administration, and the license models need improvement."
Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 58 reviews. Pega BPM is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and GitHub CoPilot, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Bizagi. See our Pega BPM vs. SAP Signavio Process Manager report.
See our list of best Business Process Management (BPM) vendors.
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