We performed a comparison between Adobe Campaign and Microsoft Dynamics CRM based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in Marketing Management."Analytics was a good part of Adobe Campaign."
"Microsoft Dynamics CRM is a stable solution."
"The initial setup is very easy."
"Right now we're using the financial features, and we haven't tried the inventory. It's useful more on the financial side."
"The most valuable feature of Microsoft Dynamics CRM is the campaign feature."
"The most valuable feature of Microsoft Dynamics CRM is its performance."
"The Outlook calendar has been very helpful for us."
"The most valuable feature is that because this solution uses the cloud, you only have to install it and allocate it to a user, making it quite easy to use."
"Microsoft Dynamics CRM has good integration with the Microsoft Stack of solutions. However, the Salesforce ecosystem is stronger."
"The problems we faced with Adobe Campaigns in my company stemmed from the fact that it was very complex software."
"We would like to see the tech support for this product improved, at present we are frequently waiting for a couple of days before we receive any response."
"This is a good tool, but if you don't have experience using a CRM solution, there are a lot of things you'll need to learn. This tool needs to be more user-friendly."
"Microsoft Dynamics CRM could improve by being more user-friendly."
"Microsoft Dynamics CRM could improve the built-in reports. The ones that are included are pretty generic unless you subscribe to Microsoft BI, which is an extra fee. They should offer the reports without having to purchase a separate subscription for Microsoft BI. However, the reports in Microsoft BI are fantastic."
"If there was a bit more automation, specifically for marketing tasks, that would be ideal."
"In terms of the performance, when it comes to loading a large volume of data, it's slow at times, so the system could be optimized."
"The integration capability with other systems could be improved, particularly the Lead Generation system."
"This CRM system needs to be more configurable. Its performance still needs improvement, because its screens hang while querying data. It's also not highly scalable, so scalability also needs improvement."
Adobe Campaign is ranked 7th in Marketing Management with 1 review while Microsoft Dynamics CRM is ranked 2nd in Marketing Management with 68 reviews. Adobe Campaign is rated 7.0, while Microsoft Dynamics CRM is rated 7.8. The top reviewer of Adobe Campaign writes "Though it is good for the analytics part, it needs to be made less complex for users". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". Adobe Campaign is most compared with Salesforce Marketing Cloud, Google Campaign Manager, Amazon Pinpoint and HCL Campaign, whereas Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and Pega CRM.
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