Amazon AWS vs Salesforce Platform comparison

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Amazon Web Services (AWS) Logo
28,023 views|23,768 comparisons
93% willing to recommend
Salesforce Logo
4,596 views|4,156 comparisons
88% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Amazon AWS and Salesforce Platform based on real PeerSpot user reviews.

Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Amazon AWS vs. Salesforce Platform Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"AWS is easy to manage.""The ease of use is the biggest benefit.""It streamlines tasks like table creation and data loading into Redshift, making the process more efficient and manageable.""The services that we are using have frequent updates, at least twice a year. They provide a new version that has more capabilities or features that fit our process and procedures.""It improves the speed for us to access vendors.""The installation process is very simple.""The most valuable features of Amazon AWS are the high level of capabilities, cloud-native environment, developer-friendly, intuitive interface, and automation. The solution overall is easy to learn from the resources available.""The solution has very good Lambda functions within AWS."

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"They are already beginning to implement generative AI.""The standard sales and marketing tools that Salesforce provides on the platform are the most valuable.""The solution has plenty of features that are useful.""When compared to Siebel, the Salesforce Platform is easier to use.""The reporting tools are very solid.""The stability has been great.""The queue management of the solution is its most valuable aspect.""I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."

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Cons
"I want to use AWS as a full solution for my website - for domain and website hosting, and everything in between - however, I was not able to find everything together.""Requires better integration with other cloud products.""It is difficult to hand over legacy applications when migrating them to the cloud.""There's not much room for improvement but that being said, they can improve the overall process of the overall product features and backend.""Its subscription model or pricing model is too complex, which should be improved.""It has the technical support features, but they need to be improved. It has lots of users, but they need to be managed accordingly.""There is a feature called Kinesis, which has to do with image processing. There are a few artificial intelligence tools that Amazon AWS should improve on.""I think Amazon could improve some of the security or fine-grained access for metadata and many other things."

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"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example.""There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning.""UI needs to be more intuitive and user friendly.""It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive.""In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera.""The marketing automation needs improvement.""It could be maybe a bit more user-intuitive.""This platform is indeed on the expensive side."

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Pricing and Cost Advice
  • "Be careful with your consumption, especially when you are testing things. Costs can creep up on you relatively fast, without even noticing."
  • "AWS is scalable depending on your needs so pricing is dependant on what you use."
  • "It is decently priced. The competition is also bringing its own cloud offerings, such as from Oracle."
  • "When we shifted the load to AWS we paid a high cost as the mail stores were hosted on EBS. The storage cost drastically reduced after moving to S3."
  • "If you can plan capacity for one or three years, you can use the upfront payment option which allows you to save up to 50%."
  • "One of the best thing in Amazon AWS is you are billed for the service you use."
  • "We are reducing costs year-over-year."
  • "Much faster than other solutions at a super low cost."
  • More Amazon AWS Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for alluring IT customers. This article give brief history of these cloud hosting service providers and compares the cloud services provided by them. -- Amazon Web Services -- It's hard to find someone who doesn't agree that Amazon Web Services is the market leader in IaaS cloud computing. The company has one of the widest breadths of cloud services - including compute, storage, networking, databases, load balancers, applications and application development platforms all delivered as a cloud service. Amazon has dropped its prices 21 times since it debuted its cloud six years ago and fairly consistently fills whatever gaps it has in the size of virtual machine instances on its platform - the company recently rolled out new high-memory instances, for example. There are some cautions for Amazon though. Namely, its cloud has experienced three major outages in two years. One analyst, Jillian Mirandi of Technology Business Researcher, has suggested that continued outages could eventually start hindering businesses' willingness to invest in Amazon infrastructure. That sentiment gets to a larger point about AWS though - the service seems to be popular in the startup community, providing the IT… Read more →
    Questions from the Community
    Top Answer:Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or is… more »
    Top Answer:How is SAP Cloud Platform different than Amazon AWS Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can be… more »
    Top Answer:We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    2nd
    out of 37 in PaaS Clouds
    Views
    28,023
    Comparisons
    23,768
    Reviews
    21
    Average Words per Review
    503
    Rating
    8.0
    8th
    out of 37 in PaaS Clouds
    Views
    4,596
    Comparisons
    4,156
    Reviews
    27
    Average Words per Review
    425
    Rating
    8.1
    Comparisons
    Also Known As
    Amazon Web Services, AWS
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    Amazon Web Services (AWS) is an adopted cloud platform that offers more than 200 fully featured services from data centers located across the globe. This is a scalable, low-cost infrastructure platform in the cloud that is utilized by thousands of businesses of different sizes around the world. The product offers a wide variety of solutions for its customers, which allows them to launch applications regardless of their industry.

    The most common use cases for AWS are:

    • Application hosting: Clients can take advantage of on-demand infrastructure to power their applications. The product supports multiple types of apps, varying from hosted internal applications to software as a service (SaaS) offerings.

    • Websites: With AWS, clients can satisfy their web hosting needs through a scalable platform for their websites.

    • Backup and storage: AWS offers reliable data storage services, which allow clients to store their data and build dependable backups for all of their valuable information.

    • Enterprise IT: The product allows companies to host internal- or external-facing IT applications in a highly secure environment.

    • Content delivery: Users who want to distribute content to end users worldwide can do so quickly and easily through the high data transfer speeds of this solution.

    • Databases: AWS offers a variety of database solutions, which include hosted enterprise database software as well as non-relational database solutions.

    Amazon AWS supports a global cloud infrastructure with AWS Region and Availability Zone models, which contribute to the high availability of enterprise applications running on the solution. Amazon AWS has an extensive array of products that serve different purposes, including:

    • Analytics
    • Application integration
    • Blockchain
    • Business applications
    • Cloud financial management
    • Compute
    • Contact center
    • Containers
    • Database
    • Developer tools
    • End-user computing
    • Front-end web and mobile
    • Games
    • Internet of Things (IoT)
    • Machine learning
    • Management and governance
    • Quantum technologies
    • Robotics
    • Satellite
    • Security, identity and compliance, and others

    The products and services that Amazon AWS delivers to these sectors provide a large computing capacity which is quicker and cheaper compared to building a physical server farm. Among the most popular services are Amazon Elastic Compute Cloud, also known as "EC2," and Amazon Simple Storage Service, also known as "S3."

    Amazon AWS Features

    The wide array of products that Amazon AWS offers consist of different functions that utilize cloud computing across different sectors. The features of this solution can be categorized in the following ways:

    • Data and relationship management: With Amazon AWS, companies can manage multiple hierarchies of directory data, they can define attributes for objects and relationships, set custom inheritance rules for directories, and create multiple schemas.

    • Schema management: This group of features allows users to extend their directory schema according to their needs. They can extend it through multiple applications that share a single directory while avoiding duplication of data.

    • Fully managed infrastructure: This feature decreases time and costs for administrative tasks for companies regarding scaling infrastructure and managing servers.

    • Searching feature: The Cloud Directory feature of AWS offers built-in search capabilities which can cover sets of highly connected data and eliminate the need of creating nested queries.

    • Built-in data encryption: Users can benefit from high levels of protection of their data with AWS's products. The data in the cloud is automatically encrypted at rest and in transit through 256-bit encryption keys, managed by AWS Key Management Service (KMS).

    • Object policies: This feature allows Amazon AWS users to organize objects in different hierarchies by providing a framework for applications to evaluate policy assignments.

    Amazon AWS Benefits

    This product delivers various benefits across all industries that utilize its services. The greatest advantages of using Amazon AWS include:

    • High product functionality is supported by machine learning, artificial intelligence (AI), IoT, data lakes, and analytics.

    • The solution has a high level of security, which is backed by a deep set ofmore than 100 cloud security tools.

    • Amazon AWS has an easy-to-use interface that makes it possible for clients to host applications.

    • The product is very flexible in terms of which operating system, programming language, web app platform, and database clients can use.

    • AWS is a scalable and highly secure global computing infrastructure, supported by the reliability of Amazon.com.

    • Clients can utilize the Auto Scaling and Elastic Load Balancing tools to personally scale up or down applications, depending on their demand.

    • Users can choose from an array of payment options, including paying for only the services they need, as well as a free trial to select the ones most useful for them.

    Reviews from Real Users

    Greg G., a chief executive officer at a tech services company, ranks Amazon AWS highly, as he states that the solution is flexible, scales well, and offers good stability.

    A technology manager technology at a computer software company values Amazon AWS because it is extremely cost-efficient, easy to upgrade and expand storage with greatly improved interfaces.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
    ADP
    Top Industries
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm15%
    Comms Service Provider8%
    Educational Organization6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Financial Services Firm12%
    Computer Software Company11%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company32%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise17%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise28%
    Large Enterprise55%
    REVIEWERS
    Small Business36%
    Midsize Enterprise28%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Amazon AWS vs. Salesforce Platform
    May 2024
    Find out what your peers are saying about Amazon AWS vs. Salesforce Platform and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and VMware Tanzu Application Service, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Pega BPM. See our Amazon AWS vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.