We performed a comparison between AppDynamics and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: AppDynamics stands out for its extensive range of features, including the ability to monitor applications of different technologies, release management capabilities, and business insights. ITRS Geneos, on the other hand, is highly customizable and flexible, with real-time data monitoring and reasonable pricing. However, it lacks a mobile app and needs improvement in dashboarding and cloud monitoring. AppDynamics is preferred overall for its comprehensive features.
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"We set up alerts recently so we can fix any issues more quickly in production."
"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
"It is a stable solution."
"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
"The solution saves time and cost."
"The solution helps us provide a better user experience to our customers."
"End-user monitoring (web and mobile)"
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"I always appreciate Geneos's stability and ease of use."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"There needs to be an option to capture all the sessions for all the users, not just samplings."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"SQL statement monitoring"
"The documentation and training material have room for improvement."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
"The resolution time takes longer than expected."
"Data visualization – real time and historical – is a weakness."
"It needs to be easier to configure, especially with the JMX plugins."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"The ITA, the post-incident analytics, could be improved."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Mobile phone integration is probably not as rich as it could be."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. AppDynamics is rated 8.2, while ITRS Geneos is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and ThousandEyes, whereas ITRS Geneos is most compared with Dynatrace, Grafana, Prometheus, Datadog and Splunk Enterprise Security. See our AppDynamics vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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