We performed a comparison between ARIS Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."The cloud version has the advantage that you can work on it from anywhere."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"It's very easy to collaborate with. It's very user-friendly"
"It has definitely improved how we function."
"The most valuable feature is ease of use."
"We haven't had any issues with stability so far."
"The presentation is clear and easy to comprehend."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"A fully integrated solution that provides a seamless experience."
"The solution can scale."
"A great platform to import, manage and save customer data."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"The price is quite high. This is one weak point of the solution."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"I would like to see more support for architectural diagrams."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"I think the interface should be enhanced and more user-friendly."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"The integration of Salesforce with other solutions could be improved."
"It's all set up for us in a way that establishes our account. We need to tag ourselves to opportunities. You have to tag yourself to the opportunity manually; you need to find it yourself and tag it."
"An improved UX may be helpful in the solution's next release."
"They have some limitations as a cloud solution."
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 82 reviews. ARIS Cloud is rated 8.2, while Salesforce Platform is rated 8.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live, Sparx Systems Enterprise Architect and Visio, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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