We performed a comparison between Automox and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"The solution was relatively easy to deploy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet is very user-friendly for customers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Impressive detection capabilities"
"It's easy to deploy agents to endpoints."
"It's super easy to use and we haven't found anything easier."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"The fact that it's just one product that can patch multiple operating systems is really great."
"Its flexibility is most valuable."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"The solution can search for hidden and dormant threats on encrypted traffic in your environment."
"The deep visibility is really important for us. With it, we can really look deep into some of the incidents."
"The Microsoft integrations are most valuable right now."
"We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console access."
"The visibility and, obviously, the protection aspects are second to none when it comes to speed. Another thing we fall back on is the option to roll back an endpoint if it is infected. There is a shadow copy so that if a PC downloads malicious content, we can roll it back to the state it was in before that package was imported."
"We have had very few false positives or false negatives, which allows our analysts to focus on their work instead of dealing with noise."
"In terms of the engines that SentinelOne uses, it has stopped various scripts from running and it's highlighted lateral movement that we weren't expecting."
"The most useful feature of all is deep visibility."
"The dashboard isn't easy to access and manage."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution is not user-friendly."
"Making the portal mobile friendly would be helpful when I am out of office."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"They need to improve the automation features."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"We often experience interruptions to our investigations in SentinelOne Singularity Complete."
"The stability of SentinelOne should be improved."
"I would appreciate it if they would consider providing a comprehensive vulnerability assessment report that goes beyond just application vulnerabilities."
"The channel policy has room for improvement."
"The management console."
"The UI appears to be flat, and I wish to have the ability to customize it with features and buttons that are tailored to our needs."
"It can be a little daunting at first. With the deep visibility feature, if I had more insights into how to troubleshoot things better, that would be helpful. Their documentation could be a lot better. It could be more in-depth."
"It primarily operates on local machines, monitoring processes, and not always providing detailed insights, relying on external information to determine the nature of a file."
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Automox is ranked 55th in Endpoint Protection Platform (EPP) with 10 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. Automox is rated 8.8, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Automox is most compared with Microsoft Intune, BigFix, Microsoft Configuration Manager, Tanium and NinjaOne, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Check Point Harmony Endpoint. See our Automox vs. SentinelOne Singularity Complete report.
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