We performed a comparison between BigPanda and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The program is very stable."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The main thing that we like about BigPanda is the user interface."
"The solution is user-friendly and has good performance and certification."
"The best of a bad lot was the error message deduping."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"Our customers also like that they don't have to use multiple modules. Micro Focus and major vendors typically require you to buy several modules and plugins. Our customers do not like that. We offer them a single product for all their monitoring needs."
"SNMP monitoring, source discovery, and alert triggering are most valuable."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"The template system in Zabbix is very beneficial as it saves time in configuration."
"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
"The product is very stable."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"Lacks sufficient dashboard features."
"We had to use a partner for the deployment."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"BigPanda attempts a little of everything and fails at most."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The usability needs to improve, because it is a pure code environment."
"The cost of this product is too high compared to New Relic."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"Having a more customizable interface and dashboard would be an improvement."
"The dashboard and the graph section could be a little bit more professional."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"It would be helpful if they translated the documentation to Cyrillic languages."
"Zabbix can use better documentation and support for troubleshooting."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 101 reviews. BigPanda is rated 7.2, while Zabbix is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and ScienceLogic, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our BigPanda vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors.
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