We performed a comparison between Bitdefender GravityZone Ultra and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day. Similarly, users found the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Bitdefender GravityZone EDR offers varied ROI based on different situations. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Bitdefender GravityZone EDR. Users commended SentinelOne for its reliable threat resolution and valuable features including automated threat remediation and comprehensive event data analysis. Users found the pricing reasonable and reported positive customer service experiences.
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The product's initial setup phase is very easy."
"The product detects and blocks threats and is more proactive than firewalls."
"It is stable and scalable."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"Bitdefender GravityZone EDR needs to be more stable."
"It is a good anti-malware product that is highly stable."
"The installation is straightforward."
"Bitdefender GravityZone EDR's installation is straightforward."
"It is a very stable solution."
"GravityZone can be controlled from the cloud."
"The setup was easy."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
"The most valuable feature is the rollback functionality, which is highly impactful. We can roll back deleted or compromised files. The Ranger feature is also interesting. It enables the solution to visualize the logs and assets that are not yet covered by the platform. Ranger also enables deployments and revisions. It doesn't always work, but it's effective 90 percent of the time."
"It has a one-click button that we can use to reverse all those dodgy changes made by the virus program and bring the system quickly back to what it was. That's one of the most important features."
"Its capacity to prevent new threats."
"The deep visibility feature is valuable. It is helping enrich our IR team in their investigations."
"The single pane of glass is probably the most valuable. That is a big one. We could see everything from one view."
"The overview is valuable. There are a lot of instances out there, but Singularity Complete cuts the noise down by giving us graphics and color-coding information instead of massive tech dumps. It helps us concentrate on what is actually needed versus just the noise."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"ZTNA can improve latency."
"The SIEM could be improved."
"The only minor concern is occasional interference with desired programs."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"The solution is sometimes resource-intensive."
"The interface could be improved."
"In the future, maybe this will need to morph into AI threat intelligence."
"I have not had used the EDR portion of the solution to do any custom scripting to allow further advanced operations on the endpoints. From what I understand from reading the comments on reviews is that it is not particularly flexible in this regard."
"The cryptosystem could be improved a bit."
"They should include the Hebrew language for its technical support in terms of communication."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"Using the filters takes a little bit of time to get to used to."
"It is difficult to manage users in SentinelOne."
"The endpoint firewall capability is fairly primitive and basic."
"The solution does not have an application security and control module."
"The adware and pop-up blockers have room for improvement."
"Since SentinelOne Hologram was an Attivo Networks product acquired by Microsoft, I have to install a different agent on endpoints for that product. It would be better if the same SentinelOne agent could be used for both the EDR and deception technology."
"The learning curve was a little steep."
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Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Bitdefender GravityZone EDR is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, Intercept X Endpoint and Datto Endpoint Detection and Response (EDR), whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Bitdefender GravityZone EDR vs. SentinelOne Singularity Complete report.
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