We performed a comparison between Bitdefender GravityZone EDR and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product detects and blocks threats and is more proactive than firewalls."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is stable and scalable."
"The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated."
"Sandbox Analyzer, HyperDetect, and EDR are valuable to our customers."
"Bitdefender is a well-supported platform."
"The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
"I like that you can manage all the time and you can uninstall and install everything via the web console."
"GravityZone can be controlled from the cloud."
"The solution does all that we expect it to do."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The security is good."
"I like Symantec EDR's device control and USB security features."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The solution is stable."
"The pricing is pretty reasonable."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The support needs improvement."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
"Other solutions are cheaper than GravityZone."
"The interface could be improved."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"Using this product requires quite a bit of training, which is hard to get."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"They need to improve their encryption capabilities."
"The graphical user interface for EDR could be improved."
"A significant deterioration in customer support."
"It would be nice to see more granular timeline analysis."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"The network forensics feature could be improved."
"The product doesn’t offer MDM functionality under its current licensing model."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"The interface is very complicated."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
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Bitdefender GravityZone EDR is ranked 13th in Endpoint Detection and Response (EDR) with 56 reviews while Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews. Bitdefender GravityZone EDR is rated 8.6, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Datto Endpoint Detection and Response (EDR), whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, CrowdStrike Falcon and Trellix Endpoint Security (ENS). See our Bitdefender GravityZone EDR vs. Symantec Endpoint Detection and Response report.
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