We performed a comparison between BMC Helix Discovery and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It is a scalable solution."
"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"A valuable feature concerns the ability to integrate with different solutions."
"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"The solution is very stable and powerful."
"BMC Helix Discovery is very intuitive."
"BMC provides great support. As managed service support, they are gold."
"The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"There is still room for improvement in terms of stability."
"Management of its own application infrastructure and integrations with other BMC tools."
"BMC Helix Discovery needs more customization options."
"There are certain limitations in the mapping feature of the solution."
"An area that can be improved is the IoT."
"We would like updates more often."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"The solution’s initial setup is complex and technical support is not good enough."
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BMC Helix Discovery is ranked 2nd in IT Asset Management with 20 reviews while IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review. BMC Helix Discovery is rated 8.6, while IBM Tivoli Asset Management for IT is rated 7.0. The top reviewer of BMC Helix Discovery writes "Definitely useful but the old technology makes customizations very difficult". On the other hand, the top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42, ServiceNow Discovery and Qualys VMDR, whereas IBM Tivoli Asset Management for IT is most compared with ServiceNow, BigFix and Microsoft Configuration Manager.
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