Camunda vs Salesforce Sales Cloud comparison

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Camunda Logo
10,417 views|6,428 comparisons
89% willing to recommend
Salesforce Logo
5,747 views|2,790 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Camunda and Salesforce Sales Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design.
To learn more, read our detailed Business Process Design Report (Updated: June 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I love that Camunda is a very developer-friendly platform, and my customers have evaluated the pricing as reasonable.""The integration with almost any language, product, and even human tasks, is valuable. It's very seamless to integrate into existing systems. It doesn't require you to rewrite a lot of your existing system. That's where it really stands out.""Camunda's most valuable feature is its ability to integrate with different products.""We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation.""It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases.""The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable.""We like the idea of working with Cawemo because it enables us to keep on working, remotely or not. It allows us to collaborate between areas. It's easy to model and easy to use""The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."

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"It is an open the platform with API integration with other systems. Salesforce, it is not a software. It is very famous and available. When you are creating leads, generating leads, opportunities, it is wonderful in the reports as well. Dashboards are amazing.""The most valuable features of Salesforce Sales Cloud are increased productivity and business accuracy.""Salesforce Sales Cloud is very reliable and provides good stability and security.""The best features of the solution are its performance and stability.""I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device.""Salesforce helps up keep track of candidates.""We can also customize Salesforce Sales Cloud to our customer's company requirements. As for your demand, you can customize it. There are so many configurations we can do with the application. There is a lot of functionality that you can implement. It's an easy-to-use, user-friendly, and secure platform.""Salesforce highlights what are we selling in different regions and which regions or areas offer opportunities. We are able to view sales by month, quarter or year."

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Cons
"It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success.""It lacks some preset features and configurations which would make it more plug-and-play for customers.""I'm from the .NET world and I would like to use it, rather than Java.""The migration strategy needs to be improved.""If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map.""We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved.""The documentation could use improvement.""If they could build some scripts or some configuration to get it up and running in a Docker environment, that would be good. I didn't find anything when on Docker, however, maybe they have something and I didn't see it yet."

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"If the infrastructure is not correct, then customers are having an issue and it's taking a lot of time to load.""When integrating Salesforce Sales Cloud with other applications it can be difficult to maintain security.""There are things that could be improved with respect to file sharing. There is a limited file size.""There could be an option to change the price list without creating a new quote.""It would be nice if they had an ERP offering or a firm strategic partnership with a best-in-class ERP. So rather than say they're just ERP agnostic, you would pick whichever ERP you want, which is very generic. I think it would have a lot of merit if they partnered strategically with a best-in-class trusted ERP platform or acquired an ERP platform.""It could have a more user-friendly interface.""If they could have convenient APIs into the other parts of the corporation that I wish to share data with, that would be helpful.""Auto clean for duplicate leads, accounts, and contacts needs improving."

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Pricing and Cost Advice
  • "It is less cost-prohibitive than other solutions on the market. This solution was in our price range."
  • "We are using the open-source version of this solution."
  • "Camunda is much cheaper."
  • "I use the open-source free version."
  • "The open-source version of the product is free to use."
  • "The cost of this solution is better than some competing products."
  • "Licensing costs are anywhere from $80,000 to $100,000 USD per year."
  • "We use the open-source version, which can be used at no cost."
  • More Camunda Pricing and Cost Advice →

  • "The subscription is on a monthly basis."
  • "The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."
  • "It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."
  • "I have found Salesforce Sales Cloud to be expensive. However, it is the number one CRM solution in the world. It is worth the money."
  • "The main thing is it is costly. Salesforce it is not cheap, it's costly. Some of our customers say it is a costly solution. So, we have lost some sale opportunities regarding the high price. This is the main thing that we are facing. It is sales per user and the user price is about $150 per month, per user for the Enterprise Edition. The other edition is less than this, but it is costly. A company that has 70 or 80 users would pay more than $8,000 USD yearly because it is cloud based."
  • "My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
  • "Implementation and add-ons may be additional costs."
  • "Being license based, the license varies by type. The pricing is considered average."
  • More Salesforce Sales Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can… more »
    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very… more »
    Top Answer:The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
    Top Answer:Sales Cloud could improve in areas such as AI integration, particularly for templates.
    Top Answer:Sales Cloud helps me manage and track my sales pipeline effectively. It is a CRM system that integrates with other systems for comprehensive sales management.
    Ranking
    2nd
    Views
    10,417
    Comparisons
    6,428
    Reviews
    24
    Average Words per Review
    921
    Rating
    8.1
    3rd
    out of 172 in CRM
    Views
    5,747
    Comparisons
    2,790
    Reviews
    18
    Average Words per Review
    404
    Rating
    8.2
    Comparisons
    Also Known As
    Camunda BPM
    Sales Cloud, SFDC, Salesforce
    Learn More
    Camunda
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    Salesforce
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    Overview

    Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

    Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

    Sample Customers
    24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
    Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
    Top Industries
    REVIEWERS
    Computer Software Company22%
    Financial Services Firm18%
    Comms Service Provider12%
    Government12%
    VISITORS READING REVIEWS
    Financial Services Firm26%
    Computer Software Company13%
    Manufacturing Company6%
    Insurance Company6%
    REVIEWERS
    Computer Software Company30%
    Comms Service Provider10%
    Manufacturing Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Educational Organization70%
    Computer Software Company5%
    Financial Services Firm3%
    Manufacturing Company2%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise20%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise69%
    REVIEWERS
    Small Business46%
    Midsize Enterprise19%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise72%
    Large Enterprise20%
    Buyer's Guide
    Business Process Design
    June 2024
    Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design. Updated: June 2024.
    772,649 professionals have used our research since 2012.

    Camunda is ranked 2nd in Business Process Design with 71 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 101 reviews. Camunda is rated 8.2, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Siebel CRM.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.