We performed a comparison between Citrix Workspace and VMware Horizon based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to connect remotely."
"The price and user interface are great."
"The most valuable feature of Citrix Workspace is its security."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"The service dash and Workspace Environment Manager service are good features."
"From my perspective, the most valuable feature is the manageability."
"It is a very scalable solution."
"Horizon 7 is scalable - we can add more machines or servers easily."
"The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country."
"The most valuable feature of this solution is secure remote access to resources."
"We are happy with the interface, configurations, pricing and support."
"Horizon 7's most valuable feature is the unified endpoint management."
"We use VMware Horizon to provide remote access for remote users."
"It is easy to scale. I would rate the scalability a ten out of ten."
"The benefits of this solution are that it is modern and it works perfectly well with the rest of the VMware environments we have. Having this vertical integration is what matters to us as an organization and this solution excels in this area. You deploy it and it works without much hassle."
"There is room for slight improvement in performance optimization and interface refinement."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"It takes time to load."
"The product has some bugs, making it an area of concern where improvements are required."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"The product's technical support services need improvement."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"VMware Horizon's initial setup is fairly complex."
"They could incorporate an application library for application learning and licensing."
"The most important feature that is missing is the ability to do some remote support on the client itself. For example, if somebody has a Horizon client installed on his machine, there should be a way to support his local machine as well. That's because most of the problems can't be solved very often due to the computer or the setup that someone is using on his personal machine. Because a Horizon client is already installed on the machine to access the environment, it would be nice if the client itself possessed some sort of remote control tool in it so that if needed, we could support both the virtual setup and the actual setup of the machine. It pretty much does everything well. It is mostly the support aspect that can be improved. You have perfect control over your in-house environment. You have a solution that can pretty much be used anywhere, but you have no control over the machine that's being used to access your environment. Definitely, that's where most of the features are lacking. There should be an option for remote control and maybe some options for conformity."
"I would like to see the VDP or other features for backing up the VMs."
"The product integration on local client machines running Linux needs improvement."
"Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer."
"The support team's technicalities and the pricing of the solution need improvement."
"The remote connection, bandwidth usage, and error connection can be improved. Working with the load balancer sites should also be improved. For example, with Horizon, we can use two clients with a one megabit connection, but with Citrix, we can use four or five clients with the same bandwidth through ICA protocol. VMware must improve remote connection, connection stability, and load balancing."
Citrix Workspace is ranked 7th in Virtual Desktop Infrastructure (VDI) with 26 reviews while VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews. Citrix Workspace is rated 8.4, while VMware Horizon is rated 8.4. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". Citrix Workspace is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View and OpenText Exceed TurboX, whereas VMware Horizon is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, VMware Player and Dizzion. See our Citrix Workspace vs. VMware Horizon report.
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