We performed a comparison between Microsoft Remote Desktop Services and VMware Horizon based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions are easy to deploy and have good features. However, users of Microsoft Remote Desktop Services are happier with the price and more satisfied with the technical support.
"The technical support is good."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"Microsoft Remote Desktop Services is highly stable."
"We have scaled the solution and find this easy to do."
"The most valuable features are it is fast and cost-effective."
"Everything is really good and it works well."
"It's almost an out of the box function once you have installed the other components."
"It's largely stable."
"The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility."
"Its most valuable feature is the rapid and versatile access from clients operating on various Windows, Linux, and MacOS systems."
"Scalable and stable virtualization solution, with good technical support offering timely responses."
"Horizon 7 is scalable - we can add more machines or servers easily."
"It is stable and easily scalable."
"We are happy with the interface, configurations, pricing and support."
"The most valuable feature in this solution which really helped for my use case was the stand out three dimensional acceleration. It was really important for enhancing the performance for certain clients based on their scenarios."
"VMware Horizon 7 has its proprietary Elastic streaming protocol, which is very good for delivering VDI."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"The solution should introduce a chat feature for end users."
"The solution should have better security."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"The performance depends on connectivity."
"The stability could be improved."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"The product integration on local client machines running Linux needs improvement."
"Horizon 7's performance could be improved."
"The product fails to support Mac or Apple workstations."
"The majority of things in VMware Horizon can be done only in Windows and not in Linux. There are Linux customers who would like to use VMware Horizon's features."
"The remote connection, bandwidth usage, and error connection can be improved. Working with the load balancer sites should also be improved. For example, with Horizon, we can use two clients with a one megabit connection, but with Citrix, we can use four or five clients with the same bandwidth through ICA protocol. VMware must improve remote connection, connection stability, and load balancing."
"There is room for improvement in the pricing model."
"The initial setup may be a little difficult for those with no experience."
"VMware Horizon needs to integrate with Azure, Teams, and Zoom."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews while VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Horizon is rated 8.4. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". Microsoft Remote Desktop Services is most compared with TeamViewer, Citrix Workspace, VMware Workstation, Parallels Access and Apache Guacamole, whereas VMware Horizon is most compared with VMware Workspace ONE, VMware Horizon View, VMware Player, VMware Horizon Cloud and VMware Workstation. See our Microsoft Remote Desktop Services vs. VMware Horizon report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.