We performed a comparison between Code42 Incydr and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The price is low and quite competitive with others."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"NGAV and EDR features are outstanding."
"The stability is very good."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is stable and scalable."
"This is stable and scalable."
"Works in the background and users are able to perform restores."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"It required very little ongoing maintenance once setup."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"Low system overhead, setting retention policies, ease of use"
"It has quite a bit of flexibility in configuring backup sets."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"The most valuable aspect of SentinelOne Singularity Complete is the protection it provides."
"It's quite scalable."
"In incidents, SentinelOne's remediation is excellent; we can immediately see if the threat type is dynamic or static."
"The XDR capability is quite good."
"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."
"We are able to write some custom rules on SentinelOne."
"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."
"The single pane of glass is probably the most valuable. That is a big one. We could see everything from one view."
"Making the portal mobile friendly would be helpful when I am out of office."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"FortiEDR can be improved by providing more detailed reporting."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The support needs improvement."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"The application, written in Java, required far more system resources on a Client than other solutions."
"You can't always filter out data that you'd like to."
"Java, please get rid of Java."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"What I think could be improved is how I get support."
"The delay in updating inventory is ten minutes. If it can be improved, it will help a lot."
"It primarily operates on local machines, monitoring processes, and not always providing detailed insights, relying on external information to determine the nature of a file."
"It seems like they are doing a lot with their automatic updates. They can maybe slow down the actual release cycle to make it easier to deploy the most recent and then do it using the live update. They can continue to work on that because trying to get agent changes through change management platforms and get approvals and testing can be quite difficult."
"Although the SentinelOne firewall seems to offer potential benefits, in reality, it hasn't proven to be very helpful."
"The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents."
"One way to improve and get additional benefits would be for SentinelOne to host the updated installer files for us, rather than us having to download and host them ourselves."
"The most difficult part of using Singularity Complete is logging in, as they often update the management console."
"It would be good to see some small tools to test files or hashes that are a potential threat, I know there are already products offering this."
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Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Code42 Incydr is rated 9.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Morphisec, Qualys Multi-Vector EDR and Backup and Restore for SharePoint & Microsoft Office 365, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Check Point Harmony Endpoint. See our Code42 Incydr vs. SentinelOne Singularity Complete report.
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