We compared Commvault Complete Data Protection and Dell Avamar based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"It integrates redundant storage and preserves jams in a storage area, providing up to 70% compression rate."
"With the use of the cloud, the solution is easy to learn."
"This product has allowed us to recover data when we've had issues."
"Commvault integrates well with all types of operating systems and supports heterogeneous environments."
"It's the leader in backup and archiving."
"Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."
"Commvault's many features can be explored to get more value from more solutions."
"What I found most valuable in Commvault Complete Data Protection is its deduplication technique, mainly because the solution has the highest deduplication ratio, giving you higher storage capacity."
"All the features in the system are highly valuable."
"I think the brand is very good. Support is also very nice for end users and integration with EMC products for businesses."
"Quick incremental backups and product replication are the two highlights of the product. Once you capture a full backup, incrementals are pretty quick. It is fairly efficient from that perspective."
"We have a lot of backups, and this tool helps us with the RMAN Backup."
"The most valuable feature of Avamar would have to be the way it works over needing very little bandwidth to move data across a WAN or LAN."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"The solution is very stable."
"The stability is okay."
"Commvault's price is quite high."
"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."
"It is a little more complicated than it really needs to be."
"The functional integration could be better."
"Endpoint backup."
"They don't market their products well. They don't do a lot of marketing to enable them to move forward."
"I would like to see a more user-friendly GUI."
"You can't change Metallic's retention policies without contacting the Commvault support team."
"Setting up Avamar wasn't so easy, and we had a partner doing the installation for us. Though it was hard at first, it's getting better. The main difficulty was finding plugins for Oracle Database. It took some time to open a ticket with Dell, but everything was fine after that."
"The interface has room for improvement. It's not ideal right now."
"The user interface still needs to have some level of improvement. It could be more user-friendly and intuitive."
"The solution could improve by having better integration and more flexibility."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"Desktop-laptop backups and backup over the WAN needs lot of improvisation. For DTLT there must be a provision to push agents from the management console."
"The UI is not easy to use. There are other products such as Veeam that are easy to use for the end-user which is why they are moving away from Avamar or Networker."
"The user interface needs to be improved. It's not as good as it could be."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Commvault Cloud is rated 8.6, while Dell Avamar is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Cohesity DataProtect. See our Commvault Cloud vs. Dell Avamar report.
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