We performed a comparison between CrowdStrike Falcon and CylancePROTECT based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"The product's initial setup phase is very easy."
"Fortinet is very user-friendly for customers."
"This is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"NGAV and EDR features are outstanding."
"The price is low and quite competitive with others."
"It's given me a level of confidence that my network is secure."
"Its integration capability is valuable. It integrates easily with any OS."
"The detection is very effective."
"It's very easy to set up."
"The managed services are distinguished, responsive, dynamic, flexible, and assertive when taking action."
"CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
"Falcon's best feature is its detection and blocking of threats."
"The detection and response console is the most valuable feature."
"The deployment of updates is easy."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"A user can continue to add endpoints and the solution will continue to perform well."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution should address emerging threats like SQL injection."
"I haven't seen the use of AI in the solution."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"This solution is relatively expensive."
"I would also like to see the endpoint firewall component produce some level of logging and feedback."
"The console is not user-friendly or visually appealing and has room for improvement."
"CrowdStrike Falcon could improve the logs by making them free to the API."
"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."
"If we have a dashboard capability to uninstall agents, I think that would be great."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"They don't really have anything when it comes to scanning attachments."
"The solution’s user interface could be improved."
"I would say one thing that they might need to bring in is protection for mobile devices."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The product must make the interface a little more user-friendly."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 40 reviews. CrowdStrike Falcon is rated 8.8, while CylancePROTECT is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and VMware Carbon Black Endpoint. See our CrowdStrike Falcon vs. CylancePROTECT report.
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I had a great experience having deployed CrowdStrike to tens of thousands of endpoints. It's easy to deploy and operationalize. It has provided protection against threats that other engines did not catch based on its powerful heuristics and AI.
CrowdStrike does invest heavily in R&D and provides advisory services on endpoint protection.
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.