We performed a comparison between Trend Micro Apex One and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. CrowdStrike Falcon stands out for its machine-learning capabilities, optimal resource utilization, and precise threat detection. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. CrowdStrike Falcon's customer service is considered prompt and helpful.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Reviews of CrowdStrike's pricing were similarly mixed. Some find it costly and think the price should be lowered to make it more competitive.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers.
Comparison Results: Our users prefer Trend Micro Apex One over CrowdStrike Falcon. Apex One also stands out for its centralized reporting and threat intelligence network. User reviews indicate that Apex One is favored due to its easy setup, responsive support, and comprehensive feature set.
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product detects and blocks threats and is more proactive than firewalls."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet is very user-friendly for customers."
"The solution was relatively easy to deploy."
"NGAV and EDR features are outstanding."
"The setup is pretty simple."
"The initial setup was straightforward."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"CrowdStrike Falcon offers a comprehensive dashboard that is highly effective in protecting against and blocking external infiltration attempts."
"We haven't had any infections or down time."
"The automatic alert feature is the most important feature of the solution."
"All the features are beneficial."
"The most valuable features are the complete IPS and IDS."
"The most valuable feature of CrowdStrike Falcon is its accuracy."
"I believe that optimization is a really good feature on the front side."
"It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus."
"We really like the ability to have different policies to keep servers and endpoints unique to their own policy."
"I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in."
"Its reporting and dashboard are valuable. Its dashboard is easy to use."
"Apex One is flexible and offers a lot of visibility on the agent."
"I like One Endpoint Security. We can manage all the Trend Micro products from one console."
"The ransomware protection and behavior monitoring features of Trend Micro Apex One are actually good."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The SIEM could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution is not stable."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It does take more time to scan than other solutions."
"The solution needs to have integration with on-premises security devices and security facilities. That means all the security products, including the perimeter firewall, the DMZ."
"They respond quickly on the weekdays, but the weekend response times are slower."
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"Falcon could include more integrative features."
"I would like to see equal support across all versions. Aside from that, I would say most of the features are there."
"It is cloud-based, and this does make some weary of the data being held on the cloud. Privacy requirements must be taken into account."
"They should provide us with good visibility for everything."
"The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."
"The solution could be more proactive by using AI to assess the production landscape and compete with other products."
"Occasionally, the system may be a bit slow."
"The UI has room for improvement."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
"The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning."
"Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking."
"It could be more customizable."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro Apex One is rated 8.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and Trend Vision One. See our CrowdStrike Falcon vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.