We performed a comparison between Cybereason Endpoint Detection & Response and Fortinet FortiClient based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet is very user-friendly for customers."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Impressive detection capabilities"
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"The initial setup is not overly complicated."
"It gives all the information in a clear response."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"For me, the technical support is good."
"The solution is efficient."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"The dashboard is very good and you can consider it as an interactive UI."
"The solution offers great stability."
"The solution is easy to configure and manage."
"I find all of the features valuable."
"It’s easy to use."
"EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze."
"FortiClient's most valuable features are that it's easy to install and connect and has OTP on email IDs and two-factor authentication."
"It works well and the performance is good."
"The most valuable features of Fortinet FortiClient are ease of use and simple configuration."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"FortiEDR can be improved by providing more detailed reporting."
"Cannot be used on mobile devices with a secure connection."
"The solution is not stable."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The dashboard isn't easy to access and manage."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"The network coverage becomes an issue most of the time."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"The product's reporting isn't great."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"Cybereason does not have sandbox functionality."
"The connectivity could be improved."
"We've got one client where it was blocking the smartphones, and there's a way to set it up on Fortigate that's supposed to do that. However, it didn't work with them since they had a 2FA multi-factor."
"The licensing feature of the product requires improvement since whenever the license expires, the tool logs out its users automatically, irrespective of whether they are on the network or not, which can be problematic for me."
"There should be more frequent releases or updates."
"The solution requires skillful users."
"In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
"I would like for the next release to be more user-friendly for users to do not have as much of a technical background."
"For buying or deploying it with additional features, apart from VPN client, web security, or antivirus, I would like to see the USB key blocking function included in this solution for endpoint security. For endpoint security, you need antivirus and all of the features included in antivirus software these days, web security, and USB key locking feature. If it is implemented in a way that in one package, you have all the primary features needed for security these days, it would be nice. All of those features will probably be additionally charged as it is a web security feature on FortiClient."
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Cybereason Endpoint Detection & Response is ranked 43rd in Endpoint Protection Platform (EPP) with 19 reviews while Fortinet FortiClient is ranked 14th in Endpoint Protection Platform (EPP) with 86 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Fortinet FortiClient is rated 8.0. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Darktrace, Cortex XDR by Palo Alto Networks and Splunk Enterprise Security, whereas Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, Microsoft Azure VPN Gateway and Ivanti Connect Secure. See our Cybereason Endpoint Detection & Response vs. Fortinet FortiClient report.
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