We performed a comparison between CylancePROTECT and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The setup is pretty simple."
"The product detects and blocks threats and is more proactive than firewalls."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Forensics is a valuable feature of Fortinet FortiEDR."
"The price is low and quite competitive with others."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"Endpoints are protected in real-time without the need of a centralized server."
"It secures different entry points into the network."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"Some important features that are included are the built-in firewall and device control."
"The most valuable feature is the automated updating feature."
"The installation was very easy."
"The solutions' main features are patch management and security."
"SEP, the entire suite of components, provides good endpoint protection."
"The single-pane management is the solution's most valuable feature. It makes administrative control very easy."
"I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Detections could be improved."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"FortiEDR can be improved by providing more detailed reporting."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"It is hard to manage."
"The solution should implement AI in the product."
"CylancePROTECT's dashboard could be more user-friendly."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The security scripting needs improvement. It needs deeper security for scripting."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"There is room for improvement in the zero-day threat detection system."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"I find the documentation on Symantec.com to be not very updated. It seems like Symantec focuses more on their product than on documentation."
"The detection and response can always be improved."
"There is a lack of reporting and alerts."
"The biggest thing I would like to see is malware remediation, if there is some kind of outbreak. We'd like to see better remediation and better detection and response. It's pretty good at capturing things, but it doesn't stop everything, so better machine learning would be helpful."
"This solution needs better compatibility with services and applications."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. CylancePROTECT is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our CylancePROTECT vs. Symantec Endpoint Security report.
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