We performed a comparison between DX Spectrum and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"The Spectrum tool improved our network assurance levels for our business units."
"What I like best is the configuration management functionality."
"It has a high-quality graphical interface."
"Discovery: Scheduled, on-demand, synchronized with eHealth."
"It creates transparency and makes everything work by being more transparent."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"The most valuable feature is automatic discovery."
"The most valuable feature is application monitoring."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"New Relic has helped us in terms of the optimizing our print and loading times."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The product allows the developer to see the actual problems in the applications."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The integration and configuration of New Relic is straightforward and easy."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"We have had some issues with the spec server and the high availability replication of data. It fails over well, but it does not come back very well. We get duplicated events."
"The interface is not nice and needs to be improved."
"It was somewhat complex to implement."
"It needs better integration with other CA products."
"If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now."
"I would like to see them eliminate the Java console. The user interface for this is a Java applet that runs on your desktop, and it is very problematic for us."
"The upgrade process could be smoother. More of the steps around upgrading could be automated."
"The CA Technologies sales team destroyed their relationship with our business units."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The price needs improvement."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The solution must provide better support for Azure Web Apps service."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
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DX Spectrum is ranked 13th in Network Monitoring Software with 115 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. DX Spectrum is rated 8.4, while New Relic is rated 8.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and Nagios XI, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our DX Spectrum vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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