We performed a comparison between DX Unified Infrastructure Management and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"It is very scalable."
"DX UIM is scalable."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"Monitors the infrastructure asset and also monitors as an IT service."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Monitoring infrastructure and business applications are the most valuable features."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It helps the entire organization become digitally enabled."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for."
"PRTG is integrated on Windows."
"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."
"Stability-wise, I rate the solution a ten out of ten."
"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."
"The real-time monitoring and alerting are its most valuable features."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"Currently lacks a mobile application which would be helpful."
"It is a little complex to use versus other softwares."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"How we can get more native information from CA's solutions."
"DX UIM's reporting and customization need to be improved."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."
"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."
"The product could be improved by being cross-platform friendly."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
"I would like a more straightforward ability to create dashboards and maps. The network maps should be a bit more flexibility in the GUI to do what we need to do."
"PRTG Network Monitor needs to show bandwidth utilization in proper graphs. It isn't easy to learn."
"The automation should be improved."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. DX Unified Infrastructure Management is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and SolarWinds Server and Application Monitor, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our DX Unified Infrastructure Management vs. PRTG Network Monitor report.
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