We performed a comparison between ForgeRock and IBM Security Identity Governance and Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"We create and define the permissions and configurations for the users."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"I like the way it is handling authentication and authorization."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The most valuable features are that it is easy to manage and it's stable."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
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"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The Omada support response time has room for improvement."
"I would like to search on date fields, which is not possible now."
"Functionality and usability could be improved."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The user interface should have a more flexible design, where you can change it to your requirement."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution could improve by adding more advertising and marketing."
"The solution's deployment should be made easier."
"They should improve the solution by include reporting."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The product's support services in the French language are not free."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution is a bit pricey for some regions."
"Self service center is not always easy to understand."
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ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while IBM Security Identity Governance and Intelligence is ranked 21st in Identity Management (IM) with 2 reviews. ForgeRock is rated 8.0, while IBM Security Identity Governance and Intelligence is rated 7.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of IBM Security Identity Governance and Intelligence writes "We use the solution to ensure organizations conform to industry base certifications and best practices". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas IBM Security Identity Governance and Intelligence is most compared with SailPoint Identity Security Cloud, Microsoft Identity Manager, Saviynt and CyberArk Privileged Access Manager.
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