We performed a comparison between ForgeRock and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"We create and define the permissions and configurations for the users."
"Easy to customize and adaptable to any environment."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Easy to navigate, handle and manage the applications."
"I like the intelligent authentication feature."
"As our identity model continues to mature, probably the Federation is most valueable."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"Ease of use is very good, for administrating it. It's very well known."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"The solution's documentation is not very good, and they do not give more details."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"Automatic Deployment needs improvement. it could be made easier."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The identity management model needs a bit of improvement."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The technical support could be better."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
ForgeRock is ranked 5th in Access Management with 27 reviews while Symantec Siteminder is ranked 11th in Access Management with 69 reviews. ForgeRock is rated 8.0, while Symantec Siteminder is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Saviynt, whereas Symantec Siteminder is most compared with Ping Identity Platform, Okta Workforce Identity, Auth0, Microsoft Entra ID and Red Hat Single Sign On. See our ForgeRock vs. Symantec Siteminder report.
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