We performed a comparison between HubSpot CRM and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is their marketing automation service and sales lead management."
"Stability-wise, I rate the solution a ten out of ten."
"The ability to track revenue and complete forecasting has been the most valuable feature."
"The permission system is great, so you can really decide who gets what permissions."
"I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use."
"The feature that is beneficial from HubSpot CRM is business intelligence."
"The most valuable features of HubSpot CRM are ease of use, lead generation, and follow-up leads. Additionally, there are a lot of connectors to other solutions, such as Jira and Slack. Whether it's a scrum tool or the ticketing tool, it has a connector."
"It has nice features and matches our pipeline. Even in the free version, all of the features are available."
"The product is stable...The product is scalable."
"I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way."
"It is a comprehensive tool containing a lot of applications integrated together by nature. It is easy to use and has a nice interface that is easy to learn and teach your employees."
"We like how the solution is integrated."
"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."
"It is a stable platform."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"They need better UX or templates to change the mood or the look and feel."
"The pricing could improve."
"There is room for improvement in pricing. The pricing strategy that they have is way too clever."
"Certain stability issues could be automatically addressed through automation measures that would ensure absolute stability."
"An area to be improved in HubSpot CRM is its customization capabilities."
"There is a limitation with the integration with other tools or workflows."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."
"We found that automated emails were challenging to manage in the tool. While the feature allows you to create dynamic email templates, it was difficult to tweak and fetch data associated with different objects, such as contacts and custom objects."
"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."
"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."
"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."
"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."
"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."
"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."
"Odoo provides their apps on mobile, but it is not good enough, especially for my clients."
"The customization and technical support are not great."
HubSpot CRM is ranked 9th in CRM with 39 reviews while Odoo is ranked 11th in CRM with 31 reviews. HubSpot CRM is rated 8.2, while Odoo is rated 8.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Odoo writes "A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications". HubSpot CRM is most compared with Attio, Acumatica, Bitrix24, monday.com and IQVIA Orchestrated Customer Engagement, whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Bitrix24. See our HubSpot CRM vs. Odoo report.
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