We performed a comparison between Huntress and Rapid7 InsightIDR based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution was relatively easy to deploy."
"NGAV and EDR features are outstanding."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"The solution provides satisfying native integration features"
"It is a very stable solution."
"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."
"The solution is easy to use, and the interface is intuitive."
"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."
"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."
"User behavioral analytics allows us to pinpoint abnormal or suspicious behavior among millions of events every day."
"We were able to identify criminals attempting to login from China and put a stop on their IP locations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The support needs improvement."
"The solution is not user-friendly."
"Making the portal mobile friendly would be helpful when I am out of office."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Cannot be used on mobile devices with a secure connection."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"I haven't seen the use of AI in the solution."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"In the next release, I'd like to see more intuitive dashboards."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"The solution's UI is an area with certain shortcomings that need improvement."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."
"I feel it would greatly benefit from more supported log sources."
"The dashboard is an area that could be simplified."
"The main problem lies in the processes within the client's operating systems."
"Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA)."
"The searching feature in Rapid7 InsightIDR needs to evolve"
Huntress is ranked 10th in Endpoint Detection and Response (EDR) with 12 reviews while Rapid7 InsightIDR is ranked 21st in Endpoint Detection and Response (EDR) with 30 reviews. Huntress is rated 9.4, while Rapid7 InsightIDR is rated 8.4. The top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". On the other hand, the top reviewer of Rapid7 InsightIDR writes "Helps in the management of compliance, secret events and information". Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Bitdefender MDR, whereas Rapid7 InsightIDR is most compared with Darktrace, Microsoft Sentinel, Splunk Enterprise Security, Rapid7 InsightVM and IBM Security QRadar. See our Huntress vs. Rapid7 InsightIDR report.
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