We performed a comparison between IBM Maximo and QuickBooks based on real PeerSpot user reviews.
Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"We can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"Preventive maintenance management."
"The most valuable feature is the ability to correct maintenance."
"The ability to configure and integrate it with other solutions for ERP."
"The most valuable feature is asset management maintenance as well as asset management overall."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"Valuable features include ease of use, compatibility with Windows, and the easily customizable platform."
"The solution is stable."
"It gave me excellent tracking of my finances."
"QuickBooks is easy-to-use software."
"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"Gives me the ability to do deep dives into accounting research."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"Initial setup is a longer process because Maximo is bigger and has more processes."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"You can get lost using the application"
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"The customer response team is slow and sometimes causes the user to have a loss."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"The main issue we are facing is related to licensing and the need to review invoices and product-wise details for international clients."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"Technical support could be easier to reach."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
IBM Maximo is ranked 2nd in Billing Software with 23 reviews while QuickBooks is ranked 3rd in Billing Software with 16 reviews. IBM Maximo is rated 8.0, while QuickBooks is rated 8.0. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of QuickBooks writes "Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement ". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, IFS Cloud Platform and Mainsaver CMMS, whereas QuickBooks is most compared with Puzzle, Salesforce Quote-to-Cash and SIRIUS Abak360. See our IBM Maximo vs. QuickBooks report.
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