We performed a comparison between IBM Resilient and Splunk SOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks."
"The connectivity and analytics are great."
"It's pretty powerful and its performance is pretty good."
"The features that stand out are the detection engine and its integration with multiple data sources."
"Free ingestion for Azure logs (with E5 licence)"
"There are some very powerful features to Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection."
"The automation rules and playbooks are the most useful that I've seen. A number of other places segregate the automation and playbook as separate tools, whereas Microsoft is a SIEM and SOAR tool in one."
"Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements."
"It's really simple and has a flexible interface."
"Its flexibility is the most valuable."
"The product is very good at incident response."
"This is a good solution that we recommend for customers."
"As a whole, the product is stable...Technical support is very good."
"The UBA, User Behavior Analytics, is very good."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The solution is simple to use and to integrate with IBM QRadar."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"The most valuable feature is the API connector, depending on how it's formatted and who made the actual app offering for it. The REST API is my favorite component. It's very easy to use. The filters are also really valuable. Those are the two primary features but I enjoy using the rest of it."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"Very flexible integration with other tools"
"The most valuable feature of Splunk SOAR that stands out is it has a great SOAR. The automation and orchestration module is highly mature. A lot of use cases are on user entity and behavioral analytics (UEBA), which is artificial intelligence and machine learning-based (AIML)."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."
"The on-prem log sources still require a lot of development."
"Documentation is the main thing that could be improved. In terms of product usage, the documentation is pretty good, but I'd like a lot more documentation on Kusto Query Language."
"Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field."
"Sometimes, it is hard for us to estimate the costs of Microsoft Sentinel."
"If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have."
"Sentinel provides decent visibility, but it's sometimes a little cumbersome to get to the information I want because there is so much information. I would also like to see more seamless integration between Sentinel and third-party security products."
"The solution could improve the playbooks."
"The initial setup is complex."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The product must provide more integration with other tools."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The response time of the support is an area of concern where improvements are required."
"The implementation could be a bit simpler."
"Its price needs improvement."
"IBM Resilient is quite complex, including its configuration."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."
"Some of the training materials are on a basic level."
"And most of the challenges that I have faced with the solution can be found in the documentation itself."
"The cost of Splunk SOAR has room for improvement."
"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."
"Creating playbooks using the solution’s playbook editor, for me, is very cumbersome. There have been instances where I have said to myself that I just don't want to use this editor. I might just use a code block and write my own code within it... The functionality in the playbook editor is 80 percent there, but that 20 percent is still lacking. They could make it more efficient."
"It would be ideal if we could automate processes even more."
IBM Resilient is ranked 7th in Security Orchestration Automation and Response (SOAR) with 17 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. IBM Resilient is rated 7.6, while Splunk SOAR is rated 8.0. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, ServiceNow Security Operations, Fortinet FortiSOAR, IBM Security QRadar and IBM Cloud Pak for Security, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Cisco SecureX. See our IBM Resilient vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
