We performed a comparison between Intercept X Endpoint and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"This is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files."
"The base product and the anti-malware feature are most valuable."
"The most valuable feature is that it literally works. We have reduced a lot of complaints after switching to Sophos."
"It provides a feature for scanning and analyzing endpoints, which is a value-add for our infrastructure. With the advancements in the Advanced Persistent Threats (APTs), Sophos Intercept X analyzes an APT and the behavior of the endpoints. It then gives us a detailed dashboard with more information about the endpoints and their security and risk level. While deploying Sophos Intercept X, we identified a lot of vulnerability and risky endpoints that our previous solution didn't cover, which proved that this solution is the best."
"Intercept X helps with internal alerts, application access, and triggering support teams."
"I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home."
"Very stable solution."
"This product integrates well with Sophos firewalls and should be seriously considered by Sophos Firewall clients."
"It is mostly used for malware detection and antivirus purposes."
"The solution is scalable."
"The security is good."
"The solution does its job with no issues."
"The pricing is pretty reasonable."
"The solution does all that we expect it to do."
"The setup is quite easy."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution should address emerging threats like SQL injection."
"The SIEM could be improved."
"FortiEDR can be improved by providing more detailed reporting."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The support needs improvement."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The integration has room for improvement, especially with Mac OS."
"It should offer better security updates."
"We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal."
"The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays."
"The pricing could be a bit lower to match the normal retail pricing."
"There should be a report including a flowchart or diagram. It will be useful to evaluate the software’s effectiveness."
"It would be a value-add if they can include integration with other technologies or solutions, like Fortinet, Blue Coat, etc."
"Deployment on cloud needs to be carried out manually."
"They do need to minimize the number of agents installed on a server."
"The solution can always be more stable and more secure."
"It would be nice to see more granular timeline analysis."
"The network forensics feature could be improved."
"I would like to see better scanning capabilities."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"Its UI could be more user-friendly."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
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Intercept X Endpoint is ranked 4th in Endpoint Detection and Response (EDR) with 101 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Elastic Security. See our Intercept X Endpoint vs. Symantec Endpoint Detection and Response report.
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