We performed a comparison between Juniper SRX Series Firewall and Sophos XG based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Juniper SRX Series Firewall is praised for its simplicity, intuitive interface, and outstanding assistance. It provides site-to-site VPN capabilities and a straightforward configuration rollback feature. Sophos XG excels in functionality, improved graphical interface, and all-inclusive defense against threats. It also offers effortless setup and control management, transparent reporting, and seamless integration with other Sophos products.
Juniper SRX Series Firewall could benefit from enhancements in capacity, reporting, user interface, features, and support. Sophos XG product requires improvements in antivirus, graphical interface, performance, logging, technical support, initial setup, configuration after upgrades, and additional areas.
Service and Support: Customers generally praise the customer service of Juniper SRX Series Firewall for being helpful, responsive, and knowledgeable. However, there have been occasional instances of slower response times and the need to repeat procedures. The customer reviews for Sophos XG's customer service are mixed. Some customers appreciate the support they receive, while others express dissatisfaction with unhelpful and unresponsive support, bad response times, and difficulties due to language barriers with outsourced support.
Ease of Deployment: The setup process for Juniper SRX Series Firewall is generally simple and uncomplicated. Sophos XG's setup is also considered simple and straightforward, however, it can pose difficulties for certain users. Juniper's setup might necessitate proficiency in CLI, whereas Sophos' setup relies on the user's familiarity and technical expertise.
Pricing: The setup cost for Juniper SRX Series Firewall is considered reasonably priced and affordable for large-scale businesses, although opinions on affordability differ. The pricing for Sophos XG is adaptable and depends on the desired functionality, generally offering reasonable and competitive rates.
ROI: Juniper SRX Series Firewall delivers advanced security features and reliability, with a favorable return on investment. Sophos XG offers efficient technical support, alleviating management challenges and promoting enhanced security practices, ultimately leading to a substantial ROI within three years.
Comparison Results: Juniper SRX Series Firewall is the preferred choice when compared to the Sophos XG. Users find the initial setup of Juniper SRX Series Firewall to be straightforward and easy, with a simple plug-and-play process. They also appreciate the user-friendly interface, stability, and reliability of Juniper SRX Series Firewall.
"The most valuable feature of FortiGate is FortiView which provides proactive monitoring."
"The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
"The customization potential is quite impressive."
"It is quite easy to handle."
"The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support."
"A strong point of FortiGate is the graphical interface is complete and easy to use."
"Allows for firewall rules to be programmed and named in a way that makes it “readable”"
"SSL-VPN is very useful for us and has been very reliable."
"The technical support is quite good."
"Great as an inter-segmentation firewall or border or arch-firewall."
"The most valuable feature is robustness."
"The user interface is good."
"It protects from distributed denial-of-service attacks with Screen Options."
"We think they have a good interface, the operating system is good, it's robust. It has plenty of great features, and the relation between the cost and benefits works for our business."
"CLI: Junos CLI is very easy to use, and it is also very easy to find back items in the configuration and to change them."
"The virtualization feature is the most valuable feature. Sometimes customers are requesting a private connection using mobile data when they are connecting to remote sites."
"All of the features are amazing, especially Sandstorm, which prevents bad traffic or downloaded files from reaching our customers' and partners' networks."
"I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently."
"Sophos XG has cybersecurity. It integrates with the antivirus software."
"The cloud-based interface makes it easy to manage."
"Because of the pandemic, the VPN is the most valuable feature."
"The user interface is very good. It's already quite simple and easy to use."
"The most valuable feature of this solution is that the license offers everything."
"Over the past two years, during the COVID pandemic, the VPN has helped us a lot."
"The firmware needs improvement because there are bugs when a new release comes through. Sometimes, the configuration changes, and it's a bit harder to see where the fail is. The first time that you have the firmware, it tends to have some issues, and it's better to wait a bit to update the equipment."
"Price, of course, can always be more competitive or better."
"They need faster serviceability and more security features."
"Scalability for Fortinet FortiGate needs to be improved. SD-WAN security for this solution also needs some improvement."
"The non-error conserve mode has room for improvement."
"We would like to see a better training platform implemented."
"Its filtering is sometimes too precise or strict. We sometimes have to bypass and authorize some of the sites, but they get blocked. We know that they are trusted sites, but they are blocked, and we don't know why."
"There were quite a few problems with the stability of the system."
"I think improvement can be done to the security part, particularly the UDM, and the product should have a user-friendly interface similar to FortiGate. It should have the Azure RBAC in the next release."
"The GUI needs to be easier to handle."
"It must be 5G ready. The 5G network is rolling out soon in India, and Juniper must upgrade their firewall slot to the 5G network, or they must manufacture a 5G dongle card for the Juniper firewall. I want Juniper to upgrade their dongle from 4G to 5G. Presently, they have an expansion slot in the SRX 322 series and higher firewalls. In that expansion slot, they can put a 4G mobility SIM card so that whenever our primary link is down, it will automatically connect through this GSM network and form a tunnel."
"Juniper SRX could improve by adding an IPX feature."
"When I was going to upgrade the OS, the solution didn't accept certain USB devices."
"It was very difficult to deal with and required a lot of support, and the UI is very poor."
"The training videos that are available need to be improved, and made more educative."
"The solution could cost less. It's a bit expensive right now."
"Sophos XG could improve by coming out with more innovative feature developments."
"There have been some issues when upgrading. For some reason, parts of the configuration become unconfigured, I then have to reconfigure it. I should not need to keep reconfiguring it after upgrades."
"The response time could stand improvement."
"Lacks improved throughput performance in a box."
"They need to allow their solution to integrate with other products and not just other Sophos solutions."
"The product's user interface has certain shortcomings where improvements are required."
"I wish to see an antivirus feature added to the solution."
"In feature releases of the solution, I would like there to be an increase in the detection capability."
Juniper SRX Series Firewall is ranked 18th in Firewalls with 87 reviews while Sophos XG is ranked 7th in Firewalls with 192 reviews. Juniper SRX Series Firewall is rated 7.8, while Sophos XG is rated 8.2. The top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". On the other hand, the top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Palo Alto Networks NG Firewalls and Juniper vSRX, whereas Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX. See our Juniper SRX Series Firewall vs. Sophos XG report.
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