We performed a comparison between Kaspersky Endpoint Detection and Response Optimum and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"The initial setup was easy."
"Kaspersky Endpoint Detection and Response Optimum have met our requirements."
"The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy."
"It offers features like system hardening, vulnerability management, patch management, and device control, which are not present in other solutions."
"The solution is very user friendly, which we appreciate."
"I mostly like how they capture particular files and submit them to other files, and they have the solution console. And for example, we are using the one in for an application, like, on the RansomFree, if there are any vulnerabilities in patches coming, in the future, they fix these."
"The product is lightweight and does not slow down the PC. The malware and virus detection rate is also very good."
"What we like most about Kaspersky Endpoint Detection and Response Optimum is its prompt response. We also like that it does scans on a daily basis, over every laptop or machine we set it for, and it also generates the report daily."
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"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"It can be managed from the cloud."
"Performance is very good."
"Technical support was perfect."
"I use this solution for data blocking, software protection, and frame protection."
"The most valuable feature is Data Loss Prevention (DLP)."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The dashboard isn't easy to access and manage."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We'd like to see more one-to-one product presentations for the distribution channels."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Making the portal mobile friendly would be helpful when I am out of office."
"It takes about two business days for initial support, which is too slow in urgent situations."
"EDR Optimum's scalability could be improved."
"We would like more data to be available from this solution, in order for it to be usable in strategic decision making."
"Security features could be improved."
"In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite."
"I want the tool’s pricing to improve."
"The initial setup is a bit difficult."
"We have had some issues updating Kaspersky Endpoint Detection and Response Optimum."
"The technology grows day by day, so we need to check for updates and do the updates daily. Kaspersky Endpoint Detection and Response Optimum is still improving over time and quality-wise, there are still things that need to be changed in the product, so that's why I rated it nine out of ten. Compatibility could also be improved in the product."
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"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"No built-in vulnerability scanner for management solutions."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"The endpoint protection could always be stronger."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Lacking analytics and a machine learning technique."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"Could include additional features such as an intrusion prevention system."
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Kaspersky Endpoint Detection and Response Optimum is ranked 21st in Endpoint Protection Platform (EPP) with 17 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Kaspersky Endpoint Detection and Response Optimum is rated 8.2, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Kaspersky Endpoint Detection and Response Optimum writes "Great threat response, provides for proactivity, and has automated threat identification". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Kaspersky Endpoint Detection and Response Optimum is most compared with SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, ESET Endpoint Protection Platform, CrowdStrike Falcon and Trellix Endpoint Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Kaspersky Endpoint Detection and Response Optimum vs. Trend Micro ServerProtect report.
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