We performed a comparison between Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
"Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions."
"The ability to access and analyze data in real-time has significantly improved our reporting efficiency."
"The guidance SAP offers for implementing the product is clear and the online resources are great."
"With the newer update, there are more funnels as well as ample opportunity to customize the solution. With the SAP Optimizer, companies are using about five to ten percent of the product as-is while the other ninety to ninety five percent is customized to automate and standardize processes."
"The integration is very stable."
"We like the web portal or interface, which is great. The user experience is much better than the current traditional SAP landscape."
"Speed has improved and getting analytical reports has been simplified."
"I like that it saves every transaction, so anything is traceable."
"We are a well-established enterprise with a century-long history, and we recently transitioned from an older version to the current support system. This move has allowed us to fully leverage the advantages of the new system, facilitating efficient management of our business processes, including those related to manufacturing and other aspects of our operations."
"There is room for improvement in terms of compatibility."
"There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn."
"The tool needs to work on reporting issues and user interface."
"The solution's event management can be improved."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"It could be more stable."
"We'd like to have more of a low-code platform."
"The user experience has some room for improvement. S/4HANA covers various scenarios based on the best business practices, but users complain about its user experience. It is not a user-friendly ERP solution. I rate the current UX seven out of 10."
"The product can be improved by including a module for after-sales service modules."
"There is room for improvement in SAP S/4HANA Cloud, particularly in enhancing the application's response time."
"Integrating SAP with other products like payroll solutions should be smoother. I wish there were some tools a consultant could build according to the client's requirements. For example, say I want to process debit and credits. In SAP, we have to follow SAP terminologies and patterns. I need a template to deploy my structure according to the client's requirements. There is no structure available in SAP that a consultant can mold."
"The pricing is high."
"The user interface of SAP S/4HANA Cloud needs to be improved because it is not as good as other applications."
"The solution's speed and dashboard could be improved."
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Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP S/4HANA Cloud is ranked 3rd in Cloud ERP with 41 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP S/4HANA Cloud is rated 8.0. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP S/4HANA Cloud writes "A valuable tool for businesses seeking to enhance their overall performance and competitiveness in the digital era". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Epicor ERP, whereas SAP S/4HANA Cloud is most compared with SAP Business ByDesign, SAP Business One, Oracle Fusion Cloud ERP, SAP S/4HANA and Ramco ERP.
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