We performed a comparison between IBM MaaS360 and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: IBM MaaS360 comes out on top in this comparison mainly because it provides better support than Microsoft Intune. However, it should be noted that Intune users are overall more satisfied with the pricing.
"The implementation phase of IBM MaaS360 was pretty easy."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"It is a stable solution that functions twenty-four hours and seven days a week."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"The solution is easy to use."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The solution has reduced the risk of security breaches by 30%."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"We have one MDM that works with Windows, iOS, and Android."
"Autopilot is the most valuable feature of Microsoft Intune."
"Local technical support would be helpful."
"The user experience really isn't so good."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"The UI has room for improvement."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The reporting and alerting could be improved."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"Lacking in features such as Wi-Fi and network security."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"Intune does not provide real-time visibility."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"We faced issues with macOS support. The product should have better inventory and asset management."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 165 reviews. IBM MaaS360 is rated 7.8, while Microsoft Intune is rated 8.0. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Google Cloud Identity. See our IBM MaaS360 vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.