We performed a comparison between Microsoft Exchange Online Protection (EOP) and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Since we have started using the solution, there have been fewer compromises."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"We can migrate seamlessly without any disruptions to our operations."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"It is an easy solution."
"It has a really nice web-based administration console."
"The pre-set policies and configuration analyzer are the most valuable features."
"I like the product's ZAP feature."
"The threat management feature includes policies and alerts that are valuable."
"Good VIP protection, time of click protection and the Sandstorm feature."
"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"It has enhanced our approach to tackling malware and spam. It is a reliable product with a good user interface."
"The speed and stability were fine."
"I have found Sophos Email to be scalable."
"The feature of Sophos Email that we find most effective for detecting suspicious emails is primarily based on their signatures."
"The tool's most valuable feature is the anti-spam detection filter. Its threat email intelligence features help to identify email data."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The custom alerts have to improve a lot."
"There's room for improvement regarding the time frame for retrieving emails."
"Several simulation options are available within 365, and the phishing simulation could be better."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The tool's classification for bulk email is cumbersome."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"It would be helpful for customers if Plan 1 features were included with EOP."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The solution has not found a way to block certain kinds of phishing emails."
"The main drawback is regarding the technical support."
"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"There have been some issues with compatibility and effectiveness, particularly when integrating it with our firewall. The main challenge has been email protection, especially due to compatibility issues and difficulties with log access and email relay configuration."
"Sophos Email needs to increase the number of promos."
"Sophos Email could improve DLP features."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews while Sophos Email is ranked 11th in Email Security with 28 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Sophos Email is rated 8.0. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Abnormal Security, whereas Sophos Email is most compared with Fortinet FortiMail, Barracuda Email Security Gateway, Perception Point Advanced Email Security, Proofpoint Email Protection and Hornetsecurity 365 Total Protection. See our Microsoft Exchange Online Protection (EOP) vs. Sophos Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
