We performed a comparison between Microsoft Power Apps and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features I find the most valuable are the 365 and Microsoft applications integrations and the automation."
"It is good for using for small apps and automation on Office stuff."
"The solution is easy to use and map."
"I can have a SharePoint list and connect with users through PowerApps to present the information."
"The support is the most valuable feature."
"The most valuable feature of this solution is the Model-driven or Canvas application-making platforms. The power of the two gives us exactly what we are looking for."
"The most valuable feature is that PowerApps can be used by most business users. It is not only for programmers."
"In Microsoft PowerApps the most valuable features are the fully customizable design that we can control everything that we would like to control. For example, the integration between Microsoft and third-party services through pre-built connectors, and the functionality to create custom connectors."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"In ServiceNow, the best features are the reports. We have more options there."
"The initial setup is very straightforward."
"Now Platform's best features are collaboration, configurability, and customizability."
"The incident management has been the most useful feature for us."
"Learning materials, such as online courses, are readily available."
"The product's most advantageous feature is platform innovation."
"It is a stable solution...It is a scalable solution."
"When we talk of integrating with external applications, that's one area where, even today, I had to loop in my code developers. If this area can be streamlined so that my techno-functional consultants, who are on-site, can immediately start working on something without the assistance of developers, that would be ideal."
"Microsoft PowerApps can be more costly for small teams or organizations."
"The stability of this solution could be better."
"Its user interface can be better. It is good, but it can be a bit clunky."
"There is room for improvement with the amount of code required to implement the expense classification app."
"The set up of the solution could be simpler."
"We'd like to see more integration capabilities in the future."
"The fact that we couldn't share that with our other organization or outside of the organization, consisting of our colleagues in the joint ventures, was a weakness of the solution."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
"ServiceNow Now Platform's technical support needs to improve."
"The price is a bit high and can be a bit of a barrier for some customers."
"The product should be integrated with Power BI."
"The solution is very expensive."
Microsoft Power Apps is ranked 1st in Rapid Application Development Software with 77 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Microsoft Power Apps is rated 7.8, while ServiceNow Now Platform is rated 8.6. The top reviewer of Microsoft Power Apps writes "Low-code, low learning curve, and reduces manpower". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Microsoft Power Apps is most compared with Oracle Application Express (APEX), Mendix, ServiceNow, Appian and Zoho Creator, whereas ServiceNow Now Platform is most compared with ServiceNow, OpenText AppWorks , Appian, Mendix and Microsoft Azure App Service. See our Microsoft Power Apps vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.