We performed a comparison between Morpheus and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The user interface of the application is exceptional."
"Morpheus provides a very easy and one-click solution to scaling up and down."
"It supports many features, and it also supports some of the automation that Cloudify supports. So, in addition to just giving you basic platform management—such as the ability to deploy virtual machines and have multitenancy to log in and perform all of your basic platform management tasks—it also supports automation. You can, for example, spin up three virtual machines, and you can have each virtual machine configure each other. You can do service chaining with it. You can run scripts in Dash and Python, or you can use tools like Ansible, Puppet, or Chef. All of this is just built into the tool. It is a very powerful tool."
"The most valuable feature of Morpheus is its strong integration with vSphere Cloud."
"Provides a good automation platform."
"The most beneficial features for us were the API integrations with various cloud vendors like Nutanix, VMware, AWS, Azure, and GCP. It saved us the effort of doing that work ourselves."
"The multi-cloud integrations and the DevOps and operational integrations are the most valuable. Morpheus platform is a centralized set to manage different clouds and your on-premise platforms. It does a very good job of what it is designed to do. It is very good in terms of features. It is extremely stable and easy to install. It is also very scalable. Their support is also extremely good."
"Morpheus is an intuitive solution that is very easy to use."
"It helps streamline management and processes."
"The solution is very capable and user friendly."
"The most valuable features of ServiceNow IT Operations Management are ease of use, intuitive design, and ease of management, and its based on IT practices which are good."
"I am impressed with the tool's ability to track information in an easy way."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"It is easy to use and simple to learn."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"It is flexible. You can tune it, more or less, as you want."
"The product has become overly complex. The biggest problem is that we find a bug, they fix the bug, but then another one pops up. We can never really deliver on the vision we had using Morpheus."
"I faced a few problems while deploying."
"The service is limited and somewhat lacking."
"There is room for enhancement in integrating Morpheus with other solutions."
"We've been facing some challenges with Morpheus due to its design for public cloud usage."
"Morpheus is working hard on creating an integration framework due for release in Q2 2021 which will allow clients to create their own interfaces and integrations into any 3rd party product that has a full-function API. Morpheus is also heavily focussed on enhancing the container management side to compete head-to-head with Openshift and CloudForms in Q3 2021."
"The tool could support virtual network functions better. It is really good at doing enterprise-type of things, but one of the things on which we're working with them is loading very complex virtual machines with it, such as Juniper SRX routers. It needs to support more complex virtualized resources a little bit better. Aside from that, it is a terrific tool. We really like it."
"We had to put in much effort ourselves since Morpheus's support wasn't always available to help us."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"If you are new to using the solution, you will find the setup complex."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"The security policies could be increased."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
More ServiceNow IT Operations Management Pricing and Cost Advice →
Morpheus is ranked 8th in Cloud Management with 9 reviews while ServiceNow IT Operations Management is ranked 10th in Cloud Management with 35 reviews. Morpheus is rated 7.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Morpheus writes "An intuitive solution that can be used for blueprints, automation, and self-service". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Morpheus is most compared with VMware Aria Automation, Nutanix Cloud Manager (NCM), CloudBolt, vCloud Director and Cloudify, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and Elastic Observability. See our Morpheus vs. ServiceNow IT Operations Management report.
See our list of best Cloud Management vendors.
We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.