We performed a comparison between N-able Cove Data Protection and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"The product is simple to use and manage. The customers have access to verify the backups."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The initial setup of N-able Cove Data Protection was very easy."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."
"Backup/archive to multiple locations."
"When I have had to use tech support, they've been very good."
"It's not easy to scale it."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"If you are a large organization, this is a product for you."
"I really like the reporting options you get for various email reports."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"A disaster recovery console would be an improvement for the product."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"There could be a possibility to create a local NAS backup for infrastructure."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"The recovery side, the restore side, could be a little more optimized."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"Network-based storage stability could be improved."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"If the interface could be less complex, it is would be great."
"The solution’s support and onboarding process needs to be improved."
N-able Cove Data Protection is ranked 15th in Backup and Recovery with 20 reviews while Unitrends is ranked 45th in Backup and Recovery with 34 reviews. N-able Cove Data Protection is rated 9.2, while Unitrends is rated 7.8. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP. See our N-able Cove Data Protection vs. Unitrends report.
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