We performed a comparison between NetApp SnapCenter and Rubrik based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"The backup process finishes very quickly."
"Most banks and financial institutions use the solution."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"I like the instant backups and recovery feature that SnapCenter provides within NetApp storage systems."
"It has greatly improved our DR activity."
"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects."
"We had some VMware issue as VMware did some changes on the AHCI drivers. Rubrik saved our environment those times."
"It has a single pane of glass interface."
"Product support team is excellent, with issues typically being resolved on the same day."
"Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use... they nailed it. Usually, from the very first panel, the dashboard that you land on after login, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace."
"The tech support is extremely helpful."
"Instant recovery of virtual machines allows for the restoration of services in minutes."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."
"The replication feature needs improvement in future releases."
"Reporting of the jobs could be better."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
"Since the solution's initial setup is complex, it should make training documents available in the public space."
"The reporting, in particular the customization of reports, needs to be improved."
"The dashboard and user interface could be improved to make them more user-friendly."
"The reporting in the dashboard and reporting for extractions both need improvement. I would suggest making them easier to understand and use, not just out-of-the-box. We should also be able to customize them."
"A singular system is needed to manage all of the clusters."
"The product’s user interface needs improvement."
"With multiple Rubrik clusters setup in an environment, it becomes painfully obvious that this product needs a central management console."
"Rubrik could improve in customization options for dashboards."
"I would like to see Rubrik better integrate with Microsoft Active Directory. Instead of just backing up a full domain controller, I would like the solution to have Active Directory object knowledge so we can restore specific objects in Active Directory versus restoring the whole domain controller."
NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews while Rubrik is ranked 4th in Backup and Recovery with 86 reviews. NetApp SnapCenter is rated 8.0, while Rubrik is rated 9.2. The top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". On the other hand, the top reviewer of Rubrik writes "Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries". NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Zerto, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Azure Backup and Dell PowerProtect DD (Data Domain). See our NetApp SnapCenter vs. Rubrik report.
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