We performed a comparison between NinjaOne and TeamViewer Remote Management based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The tool's most valuable feature is third-party application updates."
"The installation is easy, it only took two minutes."
"It just works as advertised and serves the purpose for which we got it."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The product is secure."
"TeamViewer Remote Management is easy to use and user-friendly."
"The most valuable feature is the ease of use. Using this solution enables us to get support easily."
"Transferring files and viewing data work well with TeamViewer Remote Management."
"Almost all the features are valuable to me, like the scalable feature and its highly interactive software."
"It's considered a trusted application."
"The stability seems to be pretty good so far."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"I want NinjaOne to improve the reports."
"I would like to see more scripts for PowerShell commands."
"The solution could improve by optimizing the internet connection being used."
"The NinjaOne distribution server is highly dependent on an active directory."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"NinjaOne's pricing and user interface needs improvement."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The solution is a little expensive."
"Using the solution’s remote connection causes some lagging issues."
"The security could be improved."
"I don't like having so many updates."
"VPN connection is an area with shortcomings that need improvement in the solution."
"If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning."
"Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users."
"The solution is a bit expensive. It could be cheaper."
NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 14 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. NinjaOne is rated 8.0, while TeamViewer Remote Management is rated 8.4. The top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and Datto Remote Monitoring and Management, whereas TeamViewer Remote Management is most compared with Azure Bastion, Datto Remote Monitoring and Management and Kaseya VSA. See our NinjaOne vs. TeamViewer Remote Management report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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