Perfecto vs Salesforce Platform comparison

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1,313 views|910 comparisons
88% willing to recommend
Salesforce Logo
4,467 views|4,007 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Perfecto and Salesforce Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Mobile App Testing Tools.
To learn more, read our detailed Mobile App Testing Tools Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking.""We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices.""The most valuable feature is automated testing.""The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream.""There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed.""It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle.""The automated test reporting functionality is the most valuable feature. We use the CI Dashboard. It's very important as it is the main reporting tool for our automated tests.""The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable."

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"The solution is easy to use.""One can do almost everything using Salesforce's OOTB functionality without much investment.""The solution is very robust and easy to develop in.""What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot.""We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns.""The solution scales extremely well.""he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis.""There are no major performance issues in the solution."

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Cons
"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have.""If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us.""It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated.""It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution.""I'm hoping that Perfecto will come up with browser testing as well because it would be easier to access it.""Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making.""We feel that Perfecto is a little slow. If they could improve on that slowness in accessing the app, when we want to click a button, that would be great because we feel the difference. An improvement in the connectivity speed is required.""Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."

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"The interface could be more user-friendly and offer more customization.""The solution offers upgrades at a slower pace. The solution needs to keep up with competitors.""The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform.""It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective.""It could be maybe a bit more user-intuitive.""Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome.""I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution.""The reporting functionality is not very intuitive."

More Salesforce Platform Cons →

Pricing and Cost Advice
  • "This is an expensive solution compared to others, by 30% to 40%."
  • "I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
  • "Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
  • "Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
  • "Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
  • "Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
  • "It's definitely on the higher end of prices for this type of service."
  • "Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
  • More Perfecto Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every… more »
    Top Answer:Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts… more »
    Top Answer:It is slow compared to physical device testing. The interactive speed could be improved. And sometimes we have issues with our app not working properly with Perfecto. Even though it is working… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    3rd
    Views
    1,313
    Comparisons
    910
    Reviews
    18
    Average Words per Review
    1,397
    Rating
    8.6
    7th
    out of 37 in PaaS Clouds
    Views
    4,467
    Comparisons
    4,007
    Reviews
    29
    Average Words per Review
    434
    Rating
    8.1
    Comparisons
    Also Known As
    Perfecto Mobile, Perfecto Web
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    Perfecto is a cloud-based mobile app testing tool that is designed to help test applications on different operating systems and devices. The solution lets users automate processes related to advanced test scenarios and access browser versions and devices according to individual requirements. With Perfecto’s smart test execution capabilities, teams can manage testing across web and mobile platforms using a single script, conduct parallel testing for large test suites, and design advanced user-based test scenarios to accelerate app release cycles. The solution is also helpful for IT departments, providing insights into biometrics, device vitals, audio injection, network throttling, packet loss, and rotation data to meet desired end-user conditions that align with business priorities.

    Perfecto Features

    Perfecto has many valuable key features. Some of the most useful ones include:

    • Live Stream analysis
    • Reporting/analytics
    • Activity dashboard
    • Action-word testing
    • Bug tracking
    • Debugging
    • BDD & codeless automation
    • Model-based testing
    • Real-time monitoring
    • Role-based permissions
    • User management
    • Test failure analysis
    • Real user simulation

    Perfecto Benefits

    There are many benefits to implementing Perfecto. Some of the biggest advantages the solution offers include:

    • Streamlined test creation: When you use Perfecto, test creation is easy for your teams. Testing frameworks, like Appium, allows you to scale automated test scripts without any issues.
    • Scalable test execution: Perfecto enables you to accelerate your mobile app testing and is elastically-scaled with no single point of failure, so you can get the testing cadence you need. In addition, the solution makes it possible for you to execute tests from within IDEs as well as through CI servers like Jenkins.
    • Superior application quality for mobile: By using Perfecto, you can maximize continuous testing and shift quality by combining the solution with BlazeMeter. Together, these two solutions can help you measure mobile user experience, produce high-quality test data on demand, and create realistic mock services.
    • AI-driven test automation dashboards: The solution’s unique dashboards and heatmaps give you high-level visibility with timelines and trends.
    • Cloud-based lab: Perfecto’s Smart Testing Lab gives you the tools you need to quickly test your mobile app against thousands of permutations.

    Reviews from Real Users

    Perfecto is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has fantastic testing, reporting, and automation capabilities.

    Roland C., QA Lead at BMO Financial, says, “The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature.”

    Andy B., Systems Engineer at a financial services firm, writes, “I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. Perfecto is excellent when it comes to executing cross-platform testing.”

    A Director, QE Automation & Analytics at a financial services firm, says, “The most valuable feature is cloud-based automation and testing.”

    Another PeerSpot reviewer, Kristina B., Product Manager at a manufacturing company, states, “The solution allows us to do seamless cross-platform testing, saves time, and comes with excellent customer service.”

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Virgin Media, Paychex, Rabobank, R+V, Discover
    ADP
    Top Industries
    REVIEWERS
    Financial Services Firm44%
    Insurance Company11%
    Comms Service Provider11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company17%
    Manufacturing Company8%
    Recreational Facilities/Services Company7%
    REVIEWERS
    Computer Software Company32%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business4%
    Midsize Enterprise4%
    Large Enterprise92%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Small Business36%
    Midsize Enterprise28%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    Buyer's Guide
    Mobile App Testing Tools
    May 2024
    Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Mobile App Testing Tools. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Perfecto is ranked 3rd in Mobile App Testing Tools with 23 reviews while Salesforce Platform is ranked 7th in PaaS Clouds with 82 reviews. Perfecto is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Perfecto is most compared with BrowserStack, Sauce Labs, Appium, AWS Device Farm and HeadSpin, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.

    We monitor all Mobile App Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.