We performed a comparison between Secureworks Red Cloak Threat Detection and Response [EOL] and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
More Secureworks Red Cloak Threat Detection and Response [EOL] Pros →
"The triage feature that shows you the whole chain of the malware is useful."
"I like its reporting."
"Technical support is excellent."
"This product has the capability of uploading scripts to the tool and this is a very comprehensive feature."
"It uses machine learning and behavioral analytics for advanced threat detection and response."
"The initial setup is pretty straightforward."
"It gives you all of the information in a short and sweet fashion."
"It has the best live response feature."
"There are some automated network response portions that we want to turn up."
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"Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform."
"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others."
"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."
"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls."
"Report generation can be improved."
"The solution needs better overall compatibility with other products."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"The local technical support is very poor, but the support from headquarters is very nice."
Earn 20 points
Secureworks Red Cloak Threat Detection and Response [EOL] doesn't meet the minimum requirements to be ranked in Security Incident Response while VMware Carbon Black Endpoint is ranked 1st in Security Incident Response with 62 reviews. Secureworks Red Cloak Threat Detection and Response [EOL] is rated 8.0, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Secureworks Red Cloak Threat Detection and Response [EOL] writes "Simple deployment with good reports and dashboard". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Secureworks Red Cloak Threat Detection and Response [EOL] is most compared with Cisco SecureX and Splunk SOAR, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Symantec Endpoint Security.
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