We performed a comparison between Symantec Endpoint Security and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"Fortinet is very user-friendly for customers."
"Ability to get forensics details and also memory exfiltration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The setup is pretty simple."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"NGAV and EDR features are outstanding."
"Its response time is the most valuable. It is very quick."
"There are no issues with scalability."
"The features I find the most valuable are the protection, the encryption, and the DLP."
"The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
"The IPS function (with no firewall needed to be installed in the SEP client) is quite good."
"It's a single-agent installation with many features including wireless protection."
"The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard."
"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects."
"I feel that the initial setup was straightforward and not complex."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."
"The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions."
"The solution is extremely scalable."
"The triage feature that shows you the whole chain of the malware is useful."
"The tool is pretty stable."
"I like its reporting."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The support needs improvement."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Cannot be used on mobile devices with a secure connection."
"The solution should address emerging threats like SQL injection."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"There is no local support for Symantec products in Hong Kong."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"We are not satisfied with the technical support."
"I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again."
"Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that."
"SONAR could be improved. The false/positive rate is a little high."
"The solution has to mature on container security and a lot of cloud environment security."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"The feature set for the firewall needs improvement."
"The solution needs better overall compatibility with other products."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 61 reviews. Symantec Endpoint Security is rated 7.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Symantec Endpoint Security vs. VMware Carbon Black Endpoint report.
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