We performed a comparison between SentinelOne Singularity Complete and SonicWall Capture Client based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable feature is the analysis, because of the beta structure."
"The stability is very good."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"NGAV and EDR features are outstanding."
"Ability to get forensics details and also memory exfiltration."
"The XDR capability is quite good."
"The most valuable features of SentinelOne are the lateral movement and the use of the Active Directory."
"I have been a Mac guy for twenty years, and the feature parity and the capabilities of a Macintosh agent are unparalleled in the industry. It is the first anti-malware and antivirus that does not make you feel that you bought the wrong processor. It is really good and lightweight."
"The deep visibility feature is valuable. It is helping enrich our IR team in their investigations."
"It is easy to collect and retain logs with SentinelOne."
"The most valuable features are forensic investigation and ransomware prevention."
"I like Singularity's rollback features, threat-hunting, and Ranger Insights. The Ranger feature scans the network and provides visibility into all the unsecured assets."
"The tool's most valuable feature is EDR."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"The initial setup is straightforward."
"SonicWall Capture Client has a serial number to connect to your firewall."
"The solution serves as a very stable platform."
"SonicWall Capture Client's scalability is nice."
"The solution is not stable."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Detections could be improved."
"The dashboard isn't easy to access and manage."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We find the solution to be a bit expensive."
"The biggest thing for me in terms of improvements is the online console. There are frequent updates, and sometimes we'll get a little agitated getting signed in."
"The reporting needs improvement and I would like to see a more granular level of administrative privileges."
"We have had cases where Singularity Complete has caused applications to malfunction."
"SentinelOne's customer support is sluggish and frequently fails to deliver sufficient assistance."
"SentinelOne Singularity Complete could improve by having DNS filtering. Other competitor solutions have this feature."
"There is an area of improvement is agent health monitoring, which would give us the ability to cap and manage resources used by the SentinelOne agent. We had issues with this in our environment. We reached out to SentinelOne about it, and they were very prompt in adding it into their roadmap."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"SentinelOne could improve by reducing the price."
"They should improve their user interface."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"The biggest issue with SonicWall Capture Client is network latency."
"It takes technical support too long to resolve an issue."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews while SonicWall Capture Client is ranked 49th in Endpoint Protection Platform (EPP) with 6 reviews. SentinelOne Singularity Complete is rated 8.8, while SonicWall Capture Client is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of SonicWall Capture Client writes "A stable solution that is used for endpoint security and to protect computers from malware". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh, whereas SonicWall Capture Client is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Bitdefender GravityZone Enterprise Security and ESET Endpoint Protection Platform. See our SentinelOne Singularity Complete vs. SonicWall Capture Client report.
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