We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution...The initial setup of the product is straightforward."
"They have a very good network in the infrastructure of Discovery."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"The initial setup is pretty easy."
"The service management and operations management modules are valuable."
"Stability-wise, I feel it is a good product."
"Discovery enables us to get an accurate inventory that's updated daily. It eliminates human error and the need for people to update configuration changes manually. We have not implemented them yet but plan to set up alerts on CIs that are being audited to see if there are any changes."
"The process involving the original setup of the solution is excellent."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"The product is granular and can build complex roles compared to other EDR vendors."
"The security features are very valuable."
"I like the tool's incident response and security patching."
"The interrogation piece was the most valuable feature because it was very detailed."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"Tanium's most valuable feature is its instant discovery aspect."
"The manual pattern-matching process is not only time-consuming but also presents challenges during system upgrades, demanding revisits to ensure compatibility."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"It creates quite a bit of duplication, so that needs to be fixed."
"Improvements are required with the scripts used to collect the information from servers."
"ServiceNow is very costly."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"The reporting could be improved."
"We had some issues with the solution's OS upgrade."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The solution lacks mobility."
"The solution needs to improve the reporting and tracking capabilities."
"The solution can give a lot of false positives."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews while Tanium is ranked 11th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.0, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, AWS Cloud Map, ScienceLogic and SolarWinds Server and Application Monitor, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and Tenable Security Center. See our ServiceNow Discovery vs. Tanium report.
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