We performed a comparison between Sophos EPP Suite and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The solution was relatively easy to deploy."
"The stability is very good."
"I get alerts when scripts are detected in the environment."
"The price is low and quite competitive with others."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is one of the good solutions that provides a single well-rounded protection for endpoints and internet security."
"It's easy to deploy."
"We bought it because it was cost-effective."
"The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response."
"Sophos EPP Suite has the capability to stop infections from spreading around the internal network even after the problems have infiltrated it."
"It was successful in preventing malware distribution."
"The solution's most valuable aspect, for us, is the DLP portion of the product."
"It is stable."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"I found the offline scanning to be particularly useful."
"I feel that the initial setup was straightforward and not complex."
"The most valuable feature is that it detects and stops malicious executables."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent."
"It is stable and easy to set up."
"Carbon Black Defense has a higher detection ratio because it's cloud-based and it also does a lookup to virus total."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Detections could be improved."
"We find the solution to be a bit expensive."
"Making the portal mobile friendly would be helpful when I am out of office."
"The support needs improvement."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution could be improved in terms of the performance of the appliances. Sometimes the appliances in the market can be quite large. Additionally, in comparison to other appliances, such as FortiGate, Cisco Firepower, or ASA, it could be improved in terms of package processing or traffic handling."
"We need to uninstall the license to move to another endpoint."
"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."
"The solution isn't quite accurate enough. It provides a lot of false positives."
"There are also issues with the compatibility of the OS. When using Sophos with Windows and devices, most of them work well, but as soon as we work with macOS and Linux, many issues arise that we do not want to have."
"I would like to see more integration with different platforms."
"We use cloud services quite a bit. Therefore, I would like to see integration with other security tools besides endpoint so that I'm not managing different tools separately. I would prefer to have a single security solution for my laptop and for managing other security things like passwords."
"The solution lacks technical support."
"The local technical support is very poor, but the support from headquarters is very nice."
"The UI interface needs improvement. The management needs further work in future versions."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"The device control feature could also be compatible with the user’s profile as well."
"The support is poor."
"In my company, we face issues sometimes when there is a need to write custom rules or we want to write for some rules that are different from the standard rules provided by the solution."
Sophos EPP Suite is ranked 27th in Endpoint Protection Platform (EPP) with 55 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 62 reviews. Sophos EPP Suite is rated 8.0, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Sophos EPP Suite is most compared with Seqrite Endpoint Security, Trend Micro Deep Security, Trellix Endpoint Security and Coro, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our Sophos EPP Suite vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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