We compared Dell Avamar and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"The initial setup is easy."
"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."
"The solution is easy to use and has high performance."
"Stable and scalable backup and recovery software, with good technical support."
"It works quickly and is very stable."
"The tool's most valuable features are backup management and speed."
"Avamar's source side deduplication is very strong, it can easily back up remote sites' data, and not much bandwidth is required on the Avamar side."
"We have seen huge data reduction and data deduplication and compression, which is very cost-effective and cost-reducing for the company."
"The ability to create a replica of all virtual machines is a great feature."
"It has saved us numerous times from power outages and server failure."
"The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security."
"It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."
"Nakivo is an easy-to-use, robust and cost-effective backup solution. I highly recommend it."
"The solution is stable; there is no need to retry any sort of jobs in daily operations."
"NAKIVO Backup & Replication is very easy to use."
"For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs."
"Setup and deployment of this solution is complex and requires expert engineers."
"There are limitations when trying to use this solution with Hyper-V."
"It lacks support for certain plugins, like SAP HANA, for example."
"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."
"Technical support should be more knowledgeable."
"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."
"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."
"The challenges we do face typically revolve around aligning specific features with our accustomed tool usage."
"We would like to back up File Shares to Amazon S3/Wasabi."
"In the press releases, it would be useful to make sure that the manual space reclaim procedure does not have to be performed but that it happens automatically, thus optimizing the use of space."
"In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform."
"Updating VM Tools on a replicated VM could be better."
"While the solution provides mostly what we need, it would be ideal if there were some additional feature capabilities for the API."
"I would like to have a built-in SNMP client, which is important if we want to monitor it using Zabbix, Nagios, or another monitoring solution."
"The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage."
"So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Dell Avamar is rated 7.6, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Zerto. See our Dell Avamar vs. NAKIVO Backup & Replication report.
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