We performed a comparison between New Relic and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"They have baseline level alerting."
"The product's initial setup phase was very easy."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The solution is quite stable."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The solution primarily drives system information, and I believe it works fine."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"It has good graphs of what is going on within the operating system."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"Being able to make and customize management packs and send out notifications is very valuable."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"We have had issues with our agents going offline."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The scalability can be improved."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The price needs improvement."
"New Relic needs to improve is the user data schema."
"The price could improve."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"The GI is difficult to work with and the reporting servers are also difficult."
"SCOM needs to improve its usability."
"I would like to see them improve their network monitoring."
"It would be a much better product if Microsoft provided management packs with the product."
"The initial setup should be easier to complete."
"Application monitoring must be improved."
"The console feature is very poor, and it would be very good for us if this were improved."
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New Relic is ranked 6th in Network Monitoring Software with 152 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. New Relic is rated 8.6, while SCOM is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and Savision Live Maps. See our New Relic vs. SCOM report.
See our list of best Network Monitoring Software vendors.
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